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How do You Report an Accident at Work: Your Essential Guide

How do You Report an Accident at Work: Your Essential Guide

How should You Report an Accident at Work?

 

Accidents can happen at any time so knowing how to deal with them is important for everyone’s safety.

 

This guide will walk you through each step so you understand the reporting procedure and how your employer must keep accurate records to keep the workplace safe for everyone.


Quick Guide

 

  • Who reports accidents e.g. Health & Safety officers or managers.
  • Act now and make the area safe, provide first aid and be sure to log in the accident book.
  • Investigate thoroughly, check if the incident is reportable under RIDDOR and update risk assessments to prevent further incidents.
  • Ensure there is a proper and robust accident reporting procedure.

Who Reports?

 

First identify who reports accidents. This will usually be a Health & Safety officer, manager or trained HR consultant. They know the compliance and paperwork.

 

Employers must make sure these roles are staffed and trained to prevent delays in the reporting process. In an emergency have the contact details of key people or consultants to hand and it will save time.

 

Employers may also have backups or deputies to report incidents when the main contact is not available. This way there will always be someone trained to manage the process. Training on workplace safety can also enable all staff to identify hazards and respond correctly so reliance on one person is reduced.

 

Also employers should communicate the accident reporting procedure to all staff. This way everyone knows their role and reduces confusion in an emergency. Regular refresher training on health and safety standards will reinforce these practices.


Acting Right Now After an Accident

 

Infographic illustrating the four key steps in responding to a workplace accident: Assess the Situation, Assess the Help, Call for Help, and Stabilise the Injury.

This infographic outlines the crucial steps to take when a workplace accident occurs, emphasising the importance of assessing the situation, seeking help, and providing basic life support.

 

When an accident happens you must act fast.

 

  1. Assess the Scene: Make sure everyone is safe. A trained first aider will assess the injuries and the area.
  2. Get Medical Help: Even minor injuries need attention so don’t delay if it’s serious. Call 999 if needed.
  3. Prevent Further Harm: Remove hazards and help the injured person while following safety procedures. This may mean moving the injured person away from danger or applying a bandage to stop bleeding.

 

If several people are injured, prioritisation is key. First aiders should focus on the most serious injuries and direct others to minor cases. Regular emergency drills will also help staff react calmly in real life situations.

 

Acting fast also demonstrates a proactive approach to health and safety and that employees wellbeing matters. Having detailed guidance on emergency procedures means everyone knows how to minimise risks.


Logging in the Accident Book

 

Incident Report Form with sections for incident details, location, injured parties, and a description of the incident.

A sample incident report form used to document workplace accidents.

 

The accident book is not just a legal requirement – it’s a safety tool.

 

Employers must log in the accident book:

 

  • Time, date and location of the accident.
  • What happened.
  • Details of the injured person and the person logging the incident.

 

Logging this information quickly and accurately will help identify trends and reduce future risks. Employers can take this further by using digital tools like cloud based reporting systems. These will allow real time updates, secure storage and easy access for audits or reviews. Digital systems will also link to safety policies and risk management software for a more integrated approach to workplace safety.

 

A full entry in the accident book will also help with legal requirements and defend against potential claims. Making sure every detail is recorded accurately will help transparency and build trust between staff and employers.


Investigating

 

Infographic: How to Investigate a Workplace Accident

This is the process of investigating a workplace accident.

 

Every incident should have a formal investigation. This will help employers know what happened and prevent further serious accidents.

 

Gathering evidence:

 

  • Witness Statements: Ask open ended questions to get detailed answers.
  • Photographs: Document the scene, equipment involved and all relevant details.
  • Accident Scene Plans: Combine visual evidence with witness input to get a clear and detailed picture.

 

A plan of the accident scene with witness statements and photographs will give a full picture. Digital incident reports can add to the documentation process by including other forms of evidence such as photographs and videos so nothing is missed during the investigation.

 

For serious work related accidents or fatalities employers may want to bring in external investigators. Their independent view will pick up on things that may have been missed and provide an objective report. Findings from these investigations can also inform targeted training for specific roles or departments.

 

By using tools like diagrams and structured interview templates investigators can ensure consistency in how incidents are investigated. A formal investigation will give actionable insights to improve overall workplace safety.


RIDDOR Reportability

RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) requires certain incidents to be reported to the HSE (Health and Safety Executive).

 

Reportable incidents include:

 

  • Major injuries (e.g. fractures, amputations).
  • Loss of consciousness.
  • Dangerous occurrences such as structural collapses.

 

Employers must familiarise themselves with the Dangerous Occurrence Regulations outlined in RIDDOR, which provide clear guidance on incidents that fall under this category.

 

Check with the employer’s Health & Safety officer or the HSE website to see if the incident is reportable. Filing correctly will keep you compliant and accountable.

 

Not reporting incidents when required can result in fines or reputational damage. So employers should have a list of reportable occurrences and train staff to know when RIDDOR applies.


Filling in the Right Forms

 

For reportable incidents the forms on the HSE’s online reporting system must be completed. These forms will ask for:

 

  • Names and contact details of the people involved.
  • A full account of what happened.
  • Supporting evidence such as photographs or witness statements.

 

Accurate reporting is in everyone’s interest and compliance with regulations. Employers should have a checklist of documentation required for each type of incident to ensure consistency and reduce errors. A compliance officer can review submissions to ensure accuracy.

 

And digital platforms often have templates for standardising reports. Using these will ensure all the information is included and reduce the chance of missing a step.


Updating Risk Assessments

 

Once the initial aftermath is over employers need to prevent recurrence by reviewing and updating risk assessments. Identifying gaps in safety measures and making improvements will strengthen overall protection.

 

Getting staff involved in the risk assessment process is beneficial. Staff have first hand knowledge of the risks associated with their tasks so their input is invaluable. Employers should also use data analytics to track incident trends and adjust their safety strategy accordingly.

 

Reviewing risk assessments regularly isn’t just about compliance; it’s a way the employer can demonstrate that employee wellbeing is paramount. Clear communication of updates will ensure staff know and follow the new safety procedures.


Your Rights (and Responsibilities)

 

If you’re injured at work, you have certain rights and responsibilities to ensure a fair and smooth recovery process. This includes access to key benefits such as:

 

  • Statutory Sick Pay: Employees are entitled to sick pay from their employer during their recovery period. It’s important to familiarise yourself with the sick pay policies outlined by your workplace.
  • Insurance Claims: Notify your employer’s insurer promptly to begin the claims process.
  • Union Assistance: Unions can guide you through filing claims and advocating for your rights.

 

Employers play a vital role in ensuring transparency about employee rights. They should educate staff on how to claim benefits like statutory sick pay and provide accessible resources, such as online guides or leaflets. Clear communication about processes such as sick pay builds trust and fosters a culture of fairness.

 

It’s also crucial for employees to fulfill their responsibilities. This includes promptly reporting workplace incidents and adhering to safety protocols.

 

By maintaining this two-way commitment, employees and employers can strengthen the overall safety culture and promote mutual accountability.


Using Technology to Report

 

Incident reporting software can change how accidents are managed. These tools will serve to simplify documentation, improve communication and ensure accuracy.

 

Mobile apps for example will allow staff to report incidents on the go – perfect for large or multi-site organisations. It’s also possible for the employer to utilise AI powered software which will analyse trends in reports and suggest improvements to safety policies.

 

By using these tools employers can create a valuable process for managing accidents and reinforcing a culture of continuous improvement. These tools will save time and make sure nothing gets missed.


How Do You Report an Accident at Work: Summary

 

Reporting a workplace accident is more than just a tick box exercise.

 

It’s a critical process involving a formal investigation to protect employees and build a strong safety culture. By knowing the reporting process, acting fast and following the right steps employers will be compliant and reduce risk.

 

A proactive approach with proper documentation and regular safety reviews will keep workplaces safe and supportive. Building safe spaces means employees are valued and protected which benefits the organisation overall.


FAQs

 

Who reports workplace accidents?

 

Trained staff like Health & Safety officers or managers will document and manage workplace incidents.

 

What to do first?

 

Treat the injured person immediately with first aid and call for medical help if needed.

 

What to log in the accident book?

 

Time, date, full description of the incident, contact details of the injured person and the reporter.

 

Why RIDDOR?

 

RIDDOR reports serious incidents to the authorities to improve workplace safety and compliance.

 

Can software help? Yes, digital tools can simplify the process, reduce paperwork and improve accuracy for better compliance and communication.


Injured at Work? Claim the Compensation You Deserve Today

 

  • If you’ve been injured in an accident at work, it’s essential to understand your rights and take action to protect your health and well-being.
  • Whether your situation involves diseases and dangerous occurrences or other workplace hazards, you may be entitled to claim compensation for your injuries.
  • Our team is here to guide you through every step of the process, ensuring you receive the support and advice you need to secure the best possible outcome.
  • Don’t hesitate—contact us today to discuss your case and take the first step toward recovery.

 

For a free, no obligation discussion about your claim, simply either call us now on 0800 652 0586, email us on [email protected], or complete a Free Online Enquiry and we will explain all of the options available to you.

Your Allergy Survival Guide: Dining Out Over Christmas

Your Allergy Survival Guide: Dining Out Over Christmas

As the festive season approaches it’s a time for celebration, and, of course, indulging in delicious food.

But for those with food allergies, eating out during Christmas can be a challenging experience. The fear of cross-contamination, miscommunication, or accidental exposure to allergens can take away the joy of the festive cheer. ☹️

 

This guide aims to help ease those fears. It’s written to support you in managing dining out with allergies during the festive  season, so you can enjoy all the celebrations without worry.

 

We’ll explore practical strategies for managing your allergies in social settings. From researching allergy-friendly restaurants to communicating effectively with staff – we really hope this guide will offer real solutions to keep you safe when you are out and about over the Christmas holidays and beyond.

 

We’ll also highlight the importance of carrying emergency medication and creating an allergy action plan.

 

A festive table setting with a note about food allergiesby Odiseo Castrejon (https://unsplash.com/@edgarraw)

 

So, let’s get started to ensure that you can enjoy the Christmas festivities without compromising your health.

 

Understanding Your Allergy Needs During Christmas

During the holiday season, understanding your specific allergy needs is crucial. This awareness allows you to safely indulge in festive gatherings.

Start by reviewing your known allergens. Make a list of foods and ingredients to avoid, and update it with any recent changes.

 

  • Identify your allergens and their common sources
  • Learn which holiday dishes may contain these allergens
  • Consult your allergist if necessary for advice on managing allergies during the festive period

 

Being aware of the risks and potential allergen sources helps you make informed decisions. This preparation will give you peace of mind so you can participate in celebrations with confidence. Enjoy the festivities, knowing you’ve taken steps to protect your health.

 

Researching Allergy-Friendly Restaurants

Finding allergy-friendly restaurants is a vital step in enjoying a safe dining experience. Start your search early, ahead of the Christmas rush.

Look for restaurants with a good reputation for accommodating allergies. Many establishments now highlight their allergy-friendly options online.

 

  • Read reviews from other allergy sufferers
  • Check restaurant websites for allergen menus
  • Contact them directly to inquire about their allergy policies

 

Taking the time to research can make a big difference in your experience. Choose places willing to communicate openly about their food preparation practices. A well-prepared restaurant staff can significantly reduce the risk of allergen exposure.

 

Communicating with Restaurant Staff Effectively

Clear communication with restaurant staff is crucial for ensuring your safety. Be upfront about your allergies when you arrive and when ordering.

A few simple guidelines can help convey your needs effectively:

 

  • Politely introduce your allergies early in the visit.
  • Ask specific questions about food preparation and ingredients.
  • Double-check your order details to ensure they understand your restrictions.

 

Consider using an allergy card to support your verbal explanation. This helps the staff remember your needs throughout your visit. Open dialogue helps understanding and minimizes misunderstandings, contributing to a safer dining experience.

 

The Importance of Allergy Cards

Allergy cards serve as a tangible reminder of your dietary restrictions. These cards can include specific allergens and instructions for food preparation.

They are particularly useful in busy restaurant environments. Staff can easily refer to them and ensure your meal is prepared safely. Allergy cards also bridge language barriers, making them valuable when dining in places where English isn’t the first language. This extra step ensures clarity and boosts confidence in dining out safely.

 

Avoiding Cross-Contamination in Restaurants

Cross-contamination is a major concern for allergy sufferers when eating out. It’s crucial to understand the kitchen’s practices.

Here are a few strategies to minimize the risk:

 

  • Always ask about their measures to prevent cross-contact.
  • Inquire if utensils or surfaces come in contact with allergens.
  • Choose simpler dishes with fewer ingredients to reduce risk.

 

Advocate for your needs with confidence and ensure staff understand the gravity of your allergy. Being proactive significantly decreases the likelihood of an adverse reaction while dining.

 

Carrying Emergency Medication

Carrying emergency medication is vital for managing allergies while dining out. Always have your EpiPen or prescribed medicine with you.

 

Ensure your companions know how to use your medication in case of an emergency. Educating those around you can save precious time during an allergic reaction.

 

Check the expiration date and condition of your medication periodically. Staying prepared ensures you can enjoy dining out with greater peace of mind and confidence.

 

Creating an Allergy Action Plan

An allergy action plan can significantly reduce the stress of dining out. This plan should outline steps to take if exposure occurs.

Consider what tools and people you will need for support. Create a list of essential items and contacts to always have on hand.

 

  • Identify key triggers to avoid.
  • Designate a medical contact person.
  • Review emergency medication procedures regularly.

 

This approach is a proactive way to manage your health. With a solid action plan, you’ll confidently enjoy holiday gatherings.

 

Dining Out During Off-Peak Hours

Choosing to dine during off-peak hours can be a game-changer for allergy sufferers. These quieter times often mean more attentive service.

 

Fewer diners allow staff to focus more on specific dietary needs. It also decreases the risk of cross-contamination in a busy kitchen. Taking advantage of off-peak times can lead to a safer and more enjoyable dining experience.

 

Handling Accidental Exposure to Allergens

Even with careful planning, accidents happen. Being prepared is crucial for managing accidental allergen exposure effectively.

 

First, recognize the symptoms of an allergic reaction quickly. These can range from mild to severe and may include hives, swelling, or difficulty breathing. Having a clear action plan helps reduce panic in these situations.

 

Here’s what you should do:

 

  • Stay Calm: Panic can make symptoms worse. Remain as calm as possible.
  • Use Medication: Administer your prescribed medication, like an EpiPen, immediately if needed.
  • Seek Help: Call emergency services if symptoms escalate or do not improve quickly.

 

By knowing the right steps, you can reduce the impact of an accidental exposure and maintain control.

 

The Role of Technology in Finding Safe Dining Options

Modern technology offers incredible tools for allergy sufferers. Various apps and websites can help you discover allergy-friendly restaurants in your area.

 

These platforms often include reviews from other allergy sufferers. Such feedback is invaluable for understanding a restaurant’s ability to accommodate specific dietary needs.

 

Using these digital resources can make dining out less stressful and more enjoyable. Stay informed and choose dining locations with confidence using technology.

 

Encouraging Allergy Training for Restaurant Staff

Empowering staff with allergy training can significantly reduce risks for diners. It ensures they understand the importance of preventing cross-contamination.

 

When you notice well-trained staff, offer positive feedback. This encouragement can motivate restaurants to prioritize allergy education and make dining safer for everyone.

 

Conclusion: Enjoying the Festivities with Confidence

  • Armed with knowledge and preparation, you can safely navigate social events with an allergy during Christmas. By understanding your needs and planning ahead, you ensure a happy and enjoyable holiday season.

 

  • Of course the festivities are about more than food but by putting the building blocks in place to minimise the risks of allergic reactions this will go a long way to ensuring everyone feels safe, included, and able to fully enjoy the celebrations. 🥳🎉🎈

 

  • If you’ve suffered an allergic reaction due to someone else’s negligence, we’re here to help. Food allergies can have serious consequences, and you may be entitled to compensation for your experience.

 

 

  • Call us today to discuss your case and explore your options.

 

For a free, no obligation discussion about Your Allergy Claim, simply either call us now on 0800 652 0586, email us on [email protected], or complete a Free Online Enquiry and we will explain all of the options available to you.

 

Making a Personal Injury Claim without a Solicitor​

Making a Personal Injury Claim without a Solicitor​

 

Thinking of Handling Your Personal Injury Claim without a Solicitor?

 

If you’re willing to work through the entire claim process yourself, including all the hassle and potential stress, and are just seeking some form of compensation (which may well be much less than you deserve and that’s assuming the Defendant even admits liability) then the response might be that you don’t require a solicitor.

 

But bear in mind the process of seeking compensation after suffering a personal injury can be daunting and overwhelming.

 

It can be tempting to look to handle your personal injury claim by yourself and there is no legal requirement to instruct a solicitor but please think twice.

 

We have no hesitation in recommending that you think very carefully before taking on the might of the defendant’s insurance company on your own.

 

If you are looking for a quick and easy way of resolving matters and coming away with the best compensation then don’t even contemplate risking it!

 

Instructing a specialist personal injury solicitor can bring with it a number of real benefits.

 

Not only will you enjoy their expertise, objectivity and advanced negotiating skills but you can also have confidence that they will be able to help you secure the best compensation and as quickly as possible.  Even if liability is straight forward how will you know how to make a claim and ensure that all the relevant losses and expenses (both past and future) have been included? For instance, there may be loss of earnings, care costs, travel expenses and lots of other losses which require specialist legal knowledge to formulate.  This is of course in addition to making a claim for pain suffering and being aware how to make a claim for the right amount in this regard.

 

In this article we going to explore  some very good reasons why you should always instruct a solicitor to handle your personal injury claim and why you should never be tempted to go it alone or with a claims company, who unlike solicitors, are regulated by the Solictors Regulation Authority (SRA).

Infographic illustrating the benefits of instructing a solicitor for a personal injury claim compared to handling it alone.
Weighing The Pros And Cons Of Handling Your Claim Yourself Vs. Seeking Professional Legal Help.

 


What are Your Prospects of Success?

If you are thinking of Handling Your Personal Injury Claim without a Solicitor then one of the first and most fundamental hurdles to address with is your prospects of winning the claim.

 

Of course a personal injury solicitor with years of knowledge and experience will be able to come to an initial opinion in a matter of moments and will know whether the personal injury claim is likely to succeed.

 

In a tricky situation where liability is not straightforward there is every chance that you may come to the wrong conclusion and pursue a personal injury claim that really has no merits. You need to obtain inependent legal advice so that you have the reassurance that your claim will be dealt with properly throughout the whole claim process.

 

In the circumstances this could well be disastrous as it will mean that you are potentially not only going to come away without any compensation but you are also going to be saddled with your own expert fees and disbursements. Further more there is always the chance in certain situations you could be liable for the other side’s legal fees and disbursements as well.


Handling Your Personal Injury Claim without a Solicitor? Expertise Required.

Personal injury solicitors are qualified and trained professionals who have an in-depth legal knowledge and understanding of personal injury  law.

 

The risk of trying to handle the personal injury compensation case yourself is that the insurer may deliberately or by mistake tell you that your accident claim cannot succeed in law.

 

We know from many years of experience that insurers can be wrong and that when they try to flex their muscles it’s important not to be deterred and to carry on regardless. If you do not have the necessary training and experience how will you have the confidence to carry on if the insurers refuse to compensate you?

 

By instructing a solicitor to oversee your accident claim you can have confidence that the personal injury solicitor will be advising you on your rights with your best interests at heart.


Objectivity v Subjectivity

It’s so important when bringing personal injury claims that the person overseeing matters is able to be objective and in a position to remain independent, level headed and reasonable.

 

By personally handling your claim, how will you be able to look at things objectively when you may well be emotionally charged after the adverse impact of the accident on your life and when emotions are running high?

 

A personal injury solicitor will be able to offer advice from an unbiased perspective. This means they can help you make an informed and detached decision about all aspects of your accident claim including the all important medical assessment which may or may not involve consideration of your medical records.

 

If you thinking of handling your Personal Injury Claim without a Solicitor there is a real risk that you will make decisions based on your emotions as opposed to sound logical thinking and independent advice.


Negotiating Skills

Personal injury solicitors negotiate on behalf of their clients routinely and will therefore be skilled negotiators who can achieve the best levels of compensation. Your solicitor should be in a position to know the strengths of your claim and to understand the legal framework and landscape to bring about the best possible resolution for you.

 

If you are handling your personal injury claim yourself then you will be handicapped by not knowing the intricacies of the court rules, the strengths and weaknesses of your claim and how much your claim is actually worth in law. The defendant’s insurance company will know this and will no doubt hammer home the inequality of knowledge, experience and ultimately bargaining power.

Infographic illustrating the pros and cons of handling a personal injury claim yourself versus hiring a solicitor.
Weighing The Pros And Cons Of Diy Vs. Professional Legal Help.

 


Precedent Knowledge

Personal injury solicitors have a good and thorough understanding of case law and have access to legal precedents that can be used to support your claim. Your solicitor will be familiar with the case law which governs both the question of liability as well as case law dealing with the quantification of your injuries and any strict time limits governing court proceedings.

 

Unless you have the knowledge of the relevant case law built up over the years and have access to legal precedents then you are going to be at a big disadvantage when dealing with the defendant’s insurance company.


Resources and Contacts

Solicitors practices build up over time a huge network of legal professionals is able to assist with the progress of personal injury claims. This includes barristers, medical experts, engineers and a whole range of other expert witnesses who are in a position to support you in your claim evidentially.

 

How would you know where to start to find suitable expert witnesses and medical experts dealing with the required medical evidence and how would you know what to pay them?

 

What about other important areas such as legal expenses insurance, judicial college guidelines dealing with how much injury compensation might be recoverable, the issue of negligence, legal costs laws if you lose, settlement terms, financial losses – the list of knowledge relating to bringing a compensation claim for injuries goes on and on!

 

If you choose to make a personal injury claim on your own then how will you possibly know exactly what laws apply to the injury sustained without legal representation?

 

For instance how will you know exactly what financial losses you are able to recover when you claim injury compensation. If you make a personal injury claim and don’t include all the losses you have incurred, do you think the other party will contact you to let you know you have missed out some important evidence before reaching a final settlement? They would surely say: it’s not for us to correct your mistakes – you lose!

 

Again you would be on the back foot and would probably have to accept that you are no match for the other party.

 

The defendant’s insurance company would surely end up dictating the settlement terms of your injury compensation. How much compensation are you going to receive in these circumstances?


Precious Time

Running a personal injury compensation claim not only takes expertise but also a great deal of time.

 

This is made all the worse if you are not sure about the process involved and how best to protect your interests especially if ongoing injuries mean you are suffering and unable to concentrate upon the niceties of bringing your claim.

 

So not only are you losing valuable time but you also likely to suffer with stress and anxiety at a time when really all you should be doing is concentrating on your recovery from your personal injuries and not being distracted by the intricacies of bringing your compensation injury claim.


No Win No Fee Agreements

No win no fee agreements are definitely a good way of funding personal injury claims. From the client’s perspective there should be no upfront legal fees in return for receiving advice from a specialist personal injury solicitor.

 

By instructing your solicitor under a genuine no win no fee agreement then your solicitor is able to get to work for you safe in the knowledge that if the personal injury compensation claim is for some reason lost on the grounds it was your fault you have no cost to pay.

 

Once you have instructed your solicitor under a no win no fee arrangement you should be able to sit back and relax leaving your solicitor to handle the injury compensation claim and take the strain on your behalf.

Infographic showing three factors contributing to effective claim management: Client's Relaxation, No Upfront Fees, and Solicitor's Assurance.
Understanding The Key Elements For A Successful Claim Process.

 


Peace of Mind

Knowing that your solicitor is overseeing your claim is going to hopefully mean you have complete peace of mind and you can keep stress to a minimum. It’s probably safe to say you wouldn’t have this luxury if you were overseeing the personal injuries claim yourself.

 

Your solicitor should always keep you closely informed about what is happening with your claim and will help you to make any decisions along the way right up until settlement.

 

Most solicitors advice should be reasonable and helpful. Any decisions you make should be informed ones based on your solicitors advice and recommendations taking into account the circumstances surrounding the accident and any alleged negligence as well as the severity of your injuries and the impact on your life.


Representation at Court

If your injury claim is one of the few that ends going to a final court hearing then it will be your responsibility, if you are acting for yourself, to draw up the trial bundle and either you will need to represent yourself at court or instruct a barrister. How stressful does that sound if you have no legal training or experience?

 

Of course by instructing solicitors to handle your claim your can rely on your solicitor drawing up a paginated trial bundle and appointing a suitable barrister specialising in personal injury compensation to represent you in court.


Let’s Wrap this Up

  • There is a real risk of making mistakes all the way down the line which could easily result in you failing to recover any compensation at all by dancing to the tune of the defendants insurers.
  • Specialist personal injury claim solicitors, recognized by the Law Society, deal with personal injury cases on a day-to-day basis and are experts with detailed knowledge of the legal process built up over the years.
  • After all solicitors train for several years even before becoming qualified to practice. They have extensive experience of claiming compensation and negotiating the best terms in relation to both liability and quantum.
  • By using a solicitor under a genuine no win no fee or conditional fee agreement you can focus on your recovery while your solicitor takes care of everything else. This will include meeting the all important time limits for starting a legal action as well as court time limits once court proceedings have been commenced.
  • Don’t risk losing out on compensation and trust in the expertise of your chosen personal injury solicitor so you get legal representation giving you the best chances of success 🙂

 

For a free, no obligation discussion about Your Personal Injury Claim, simply either call us now on 0800 652 0586, email us on [email protected], or complete a Free Online Enquiry and we will explain all of the options available to you.

Don’t Believe These Myths About Personal Injury Claims: What You Need to Know

Don’t Believe These Myths About Personal Injury Claims: What You Need to Know

 

 

 

When it comes to seeking compensation for a personal injury, there are many misconceptions and misunderstandings about the process – Don’t believe these Myths about Personal Injury Claims! 

 

Many of these personal injury myths are created by word of mouth and have no truth in the real world of personal injury claims.

 

It’s a terrible shame that these myths about personal injury claims have come about. The effect is that injured victims can decide not to pursue perfectly good compensation claims on false pretences.

 

 

Here we seek to put the record straight and list ten of the most common myths about personal injury claims together with the truth behind each of these common myths………

 

 

 

1) It’s only worth bringing a Personal Injury Claim for Serious Accidents

 

Myth: The fact is that most personal injury claims don’t arise from serious accidents. If you have not suffered serious injuries it’s of course still worth considering pursuing a claim. After all compensation will help you get back on your feet quicker and facilitate your recovery.

 

It’s also worth mentioning that what can at first appear to be a minor injury can, in our experience, rumble on and make a real difference to your quality of life and well being.

 

 

2) You must file a Claim immediately after the Accident

 

Myth: There is a statute of limitations period in England and Wales which is important to observe and it’s generally best practice to issue legal proceedings as soon as possible. However the rules do not require the claimant to lodge the court papers immediately and there is more than sufficient time for your personal injury lawyer to investigate matters following the accident.

 

 

3) You don’t need a Solicitor to handle your Personal Injury Claim

 

Myth: While it is technically possible to bring personal injury lawsuits without any formal legal representation the insurance company representing the defendant can and are likely to take advantage of unrepresented accident victims.

 

It needs to be remembered the insurance company’s duty is to their shareholders and to make money. It follows they will do their level best to minimise any injury award they pay out or may even deny liability altogether.

 

An experienced specialist personal injury lawyer is well placed to navigate the complex legal system with a view to maximising your damages and resolving matters as soon as possible and in your best interests.

 

 

4) My Compensation Award will be Taxed

 

Myth: It’s not unusual for clients to be under the false impression that personal injury lawsuits are taxable. In fact any compensation is not subject to tax.

 

 

5) Personal Injury Claims always go to Court

 

Myth: In reality only a tiny minority of personal injury cases end up reaching a final hearing to determine the issues. The vast majority settle. Your personal injury lawyer will be in a position to determine how to run your negligence action from a tactical perspective and work out the best course of action to bring about a settlement.

 

 

6) You cannot bring a Personal Injury Claim if you were in some way to blame for the accident.

 

Myth: In order to succeed with your personal injury case it will be necessary to prove that the other party was, on the “balance of probabilities” to blame for your insurance claim. This means in practice that you have to show another’s negligence was at least 51% responsible for causing the accident.

 

So in practice the fact that you might have been some way to blame for the accident does not prevent you from exercising your legal rights and bringing a claim. All it means is that any damages will be reduced proportionately in line with your level of negligence or fault.

 

 

7) I’ll lose my job if I Bring a Claim against my Employer

 

Myth: This is quite a common worry when bringing a claim arising in the workplace. The fact is that an employer would be breaking the law if they terminated a contract simply on the basis of the employee pursuing a claim.

 

There are strict employment rules governing the decision to dismiss an employee. Any dismissal on the grounds of an employee bringing a personal injury lawsuit would be leaving the way open for legal action being taken against the errant employer.

 

 

8) You can’t bring a Personal Injury Claim if you didn’t seek medical attention

 

Myth: By not seeking immediate medical attention after an injury does not prevent injured people from bringing a negligence claim. However by not seeking immediate attention this can affect the strength of the claim. Best practice, just for your own peace of mind, is to have yourself medically checked out to be on the safe side and to have matters properly recorded even for minor injuries.

 

 

9) Your Compensation will be determined by the Severity of Your Injuries

 

Myth: While of course the severity of your injuries is an important factor that influences the amount of the settlement you receive it’s not the only one. Very often the most influential factor is the extent of time that the injury interferes with your quality of life.

 

 

10) Personal Injury Claims take Forever to Resolve

 

Myth: Many different types of claims can in fact be resolved in a matter of months. Much depends upon the complexity of the claim, seriousness of the injuries and of course the ability of your solicitor to progress matters efficiently and effectively.

 

 

 

 

 

 

The Danger of Milk Shake Parlours if You are an Allergy Sufferer

The Danger of Milk Shake Parlours if You are an Allergy Sufferer

Allergy Sufferers Beware when treating Yourself at Ice cream and Milkshake Parlours

 

  • It’s true to say Ice cream and milkshake parlours can be terrific places to relax and enjoy a delicious treat.
  • Parlours have been springing up in many places right across the country and have become ever more popular and trendy places to go.
  • Dessert parlours are another option for those who don’t want to go to their local pub to drink but still hanker after a place where they want to meet friends and socialise.
  • There are so many different flavours of luxury ice cream and milkshakes to choose from, and you can even get them made with your favourite toppings.

 

The trouble is that what appears to be a tiny mistake with the ingredients for a milk shake or ice cream order can, for a food allergy sufferer, have huge and far reaching consequences.

 


Allergy Sufferers and Milk Shake Parlours

 

In our experience most food allergy blunders tend to happen when food allergy sufferers are eating out at restaurants or when buying take away food.

 

However with the emergence of dessert parlours springing up all around the country we are now finding increasing numbers of claims arising after clients have ordered drinks at milk shake parlours and also when ordering ice cream.

 

We desperately want to raise awareness in relation to the mistakes we have come across when our client’s have ordered milkshakes and ice creams at dessert parlours.

 

In this way allergy sufferers will hopefully be more alive to the possibility of their order not being accurately taken and can hopefully guard against the risk of allergens finding their way accidentally into their milk shake or ice cream.

 

This is certainly not easy as to a large extent the allergy sufferer is still ultimately having to rely upon the defendant’s staff to ensure allergens are not present.

 

We know even when our clients’ check and double check with the waiting on staff who give reassurance their order is correct and allergy free mistakes still happen. How do you possibly guard against this?

 


Mistakes that can only be Serious for Allergy Sufferers

 

We know only too well there are a very wide range of circumstances where mistakes are made when allergy sufferers order food or drink and then, through no fault of their own, find themselves suffering an anaphylactic reaction.

 

We know that for each client who has had to go through the awful consequences of suffering an allergic reaction there is huge panic, distress and massive physical and psychological torment.

 

Our experience tells us that our food allergy clients are all extremely careful and responsible when choosing what to order and make sure that they consult the menu and advise the staff about their allergies.

 

Allergy Sufferers all understand the importance of telling staff about their food allergy and checking that their chosen milk shake or ice cream does not have any ingredient in the menu which could cause a reaction.

 


The Law is On Allergy Sufferers Side:

 

By law food businesses are under a strict duty to advise the customer if they use any of the 14 allergens as ingredients in the food and drink they provide. This list has been identified by food law as the most potent and prevalent allergens.

 

The 14 allergens which food businesses  are duty bound to inform you about are, as set out in the Food Agency Website, :

Celery,

Cereals containing gluten (such as barley and oats),

Crustaceans (such as prawns, crabs and lobsters),

Eggs,

Fish,

Lupin,

Milk,

Molluscs (such as mussels and oysters),

Mustard,

Peanuts,

Sesame,

Soybeans,

Sulphur dioxide and Sulphites (at a concentration of more than ten parts per million),

and Tree Nuts (such as almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamia nuts).

 


 

Where Attention to Detail can go Awry…

 

Problems can arise when the ice cream parlour or milkshake shop staff are not as careful as they should be and we know from our experience as allergy claim solicitors, they can muddle up the order:

 

It tends to be the case that staff who work in dessert parlours are young and may not have been taught or told by the management about the importance of ensuring orders for allergy sufferers reflect their instructions and don’t contain allergens.

 

Again we have found in our experience of helping client’s with food allergies that sometimes basic mistakes are being made by staff that have not received adequate training and have no real appreciation of the crucial importance of serving allergy free food and drink.

 

Mistakes can occur for a variety of reasons including, as discussed above,  a lack of proper training or education or an unsafe system of work or just simply the pressure of work.

 

Whatever the reason for the offending mistake, it doesn’t really matter to our individual client as once there is an allergic reaction the damage has been well and truly done.

 

We have seen claims where ice cream parlours have served ice cream to clients which  contain nuts, even though the client has told the staff they have a nut allergy.

 

In terms of milk shakes, on occasions dessert parlours have inadvertently actually added toppings containing nuts to milk shakes even after being specifically told about the client’s nut allergy.

 

Over the years there have been many instances reported in the press which serve to highlight how things can go terribly wrong when through carelessness, lack of knowledge or training people with allergies have suffered when ordering milkshakes.

 

What to do If You have Suffered an Allergic Reaction?

 

  • Of course the very first thing to do is to seek medical attention immediately so you can be assessed and treatment can be given to stabilise  your condition.
  • Once you are feeling able to do so it is then a good idea to seek initial advice from a specialist allergy claims solicitor who will be able to advise you of the next steps to take so that evidence is preserved and your position is fully protected.
  • It is very important to report the matter to the manager where the allergy mistake was made and make sure to follow this up with a text or e-mail so that you have written record of what was said.
  • On occasions the Defendant will say that they have no record of any incident or allergy complaint so this is where it is important to be able to produce any evidence to back up what happened. Phone records, Receipts, Google location App, photographs and evidence from witnesses can all be very important in this context.
  • If there was an error in the menu that caused the allergic reaction then it’s again crucial to make sure you have a copy of the offending menu so that your solicitor is able to produce this to show any misleading or wrong entries.

 

Starting Your Claim

 

  • We pride ourselves in looking after all of our clients and you can see from our Google reviews that our ratings reflect our desire and commitment to provide the very best service.
  • If you need any help or advice in bringing  your allergy claim then we would be delighted to hear from you.
  • We will be able to assess your claim very quickly having specialised in bringing Allergy Claims for many years.
  • If we are able to accept your claim then we will be able to offer you a genuine No Win No Fee Agreement so that if for any reason your claim is not successful there will be nothing for you to pay.
  • Get in touch with us today and we will use all our knowledge and experience to get you the result you deserve 🙂

 

Stark Warning to Allergy Sufferers during Coronovirus Lockdown

Allergy Emergencies on the Rise

It seems clear the number of cases of anaphylactic shock have been on the increase over recent times.

Allergy sufferer numbers in both adults as well as children are on the rise.

Hospital admissions have soared by 60% in five years.

The public are now more aware than ever about the tragic consequences of allergic reactions with a number of high profile incidents being  reported in the press.

 

Is Britain’s Takeaway Culture Placing Allergy Sufferers at Risk?

The popularity of take away food has soared, especially with the closure of restaurants and public spaces during the Coronavirus Lockdown.  It has become easier than ever to get food delivered to our homes through apps like Deliveroo and Just Eat and the incentives to do so have increased with special offers and discounts at many takeaways.

 

HOWEVER:  The volume of food orders during the coronavirus lockdown has risen. With Just Eat reporting a 36% increase in dessert

orders. Alongside Deliveroo having around 3000 new restaurants joining the service in March of 2020.

Food courier with a bicycle
Image by postcardtrip from Pixabay

We know all too well that mistakes happen, especially when dealing with food. Contamination of allergens is all too common and is potentially life threatening to allergy sufferers.

We come across take away businesses which are failing to comply with the Food Allergy Regulations all the time.

Even where the business is aware of the rules and regulations there is always the risk of human error creeping into the process.

For example, there can be mistakes in general communication either with the customer directly or with colleagues so dietary requirements are not accurately recorded leading to mix ups which can have catastrophic and tragic consequences.

Surveys underline this as a major source of concern suggesting well over half of allergy sufferers. With customers wrongly being reassured that the food ordered was safe for them to eat.

This certainly fits in with our experience when dealing with Allergy Claims.

 

Tips for Allergy Sufferers during Coronavirus Lockdown

  • Take Away businesses are booming at the moment and the pressure and volume of orders can lead to mistakes.
  • It’s more important than ever to ensure that your instructions are clear and that you are receiving food that is safe for you to eat.
  • Even if the meal you would like to order says on the menu that it is free of allergens this needs to be checked and double checked.
  • If you have any doubt at all about whether your instructions have been understood then do not proceed with your order – you need to be entirely confident that the Take Away knows and understands your particular dietary requirements.
  • When the order arrives be sure to carefully check the packaging to ensure your meal is labelled correctly. Again, any doubts about the order should be clarified before consuming the food.

 

If you’re in any doubt at all then don’t take any risks by eating the food.

 

 

Tesco Indian Meals recalled over Fears for Nut Allergy Sufferers

Tesco Indian Meals recalled over Fears for Nut Allergy Sufferers

Tesco ready meals recalled over Serious Risk for Nut Allergy Sufferers.

Tesco has taken action to recall their Takeaway Hot Indian Meal for 2 as there are Cashew Nuts in the meal which are not specified within the labelling.

It appears that the Hot Indian Meal for  2 have been mispacked with Chicken Korma which contains cashew nuts yet there is no warning on the outer packaging.

It clear to see that the products labelling represents a serious health risk for anyone with a nut allergy.

Please see here for full details of the recall from the Foods Standard Agency.

 

Product details?

Tesco Takeaway Hot Indian Meal for Two
Pack size: 1.67 kg
Use-by date: 19 October 2019

 

Tesco’s Advice to Consumers?

If you have a nut allergy then do not consume the product but instead return it to the store where it was purchased and receive a full refund.

 

Do You have a Nut Allergy Compensation Claim?

  • If you have been unfortunate enough to sufffer an anaphylactic shock after eating contaminated food then we can help you.
  • We have extensive experience of helping clients wth the Nut Allergy Compensation claims and we would be delighted to hear from you.
  • Contact us so we can discuss your next steps and let us protect your position.

 

 

 

Fitbit Explodes at Night while Man is Sleeping

Fitbit Explodes at Night while Man is Sleeping

Fitbit Third Degree Burns – What Exactly Happened?

A fitbit user has shared the horrifying moment when his fitbit exploded on his wrist while he was sleeping.

Ethan Landers, who lives in the USA, shared his experience on Facebook  and described the Fitbit watch exploding without warning in the middle of the night.

In Ethan’s Facebook post he said:

“I quickly realised my Fitbit was burning up, so I tried frantically to get it off. “

“With a few failed attempts, I jumped out of bed and turned the light on where my wife was able to unlatch the band on my Fitbit.”

Ethan was in terrible and immediate pain and felt as though the Fitbit had melted through his arm and his bedroom “smelled like an electrical fire”.

In view of the extent of the injury it was necessary for Ethan to attend for emergency treatment where he was referred to a wound clinic.

Ethan was advised that the Fitbit had caused a third degree burn and it remains to be seen if he will need a skin graft.

 

Have You been Injured by an Exploding Fitbit or other Tech related Injury?

We know from newspaper reports that Ethan’s accident isn’t an isolated event.

There have been several reports in the press of other people suffering a similar fate.

Fitbit have reportedly been investigating and there is a concern that the batteries which are in these devices are prone to over heating.

For instance other manufactuers such as Samsung have received similar complaints resulting in a recall of their Galaxy Note 7.

There seems to be a spate of incidents involving a whole range of technology where batteries have over heated and caused serious and even fatal injuries.

Indeed we have acted for Claimants arising out of exploding e-cigarettes where client’s have sustained serious burns.

 

Do You want to make a Claim for compensation?

If you have been injured by technology that has malfunctioned in this way we can help you.

We will present your claim so that you recover all that you are entitled to:

  • There may well be a loss of earnings to recover;
  • Serious burns often require skin grafts or rehabilitative medical treatment;
  • Our experience tells us that you might be left with significant and in some cases life changing scarring;
  • 100% No Win No Fee.
  • Call Freephone 0800 652 0586
  • Contact us now and we will use our experience to help you with your Fitbit or other tech related Injury Claim.

 

How Much Will It Cost?

100% of our Fitbit and tech Injury Claims are made on a genuine No Win No Fee basis which means that you do not have to worry about any financial risk at all.

If your Injury Claim is unsuccessful it will not cost you anything.

Our Consumer Law Solicitors have specialist expertise dealing with defective products.

If you are looking for advice, speak to one of our Consumer Law Solicitors now, freephone 0800 652 0586 or click the “Free Enquiry” button for an immediate call back.

 

Meeting Us to discuss your  Injury Claim

We are able to give you immediate legal representation, rehabilitation and treatment no matter where you are in England, Scotland or Wales.

We also provide urgent:

  • Home visits
  • Face to face meeting at one of our private meeting rooms based in most UK cities.

 

OUR NO COST GUARANTEE

100% of our Fitbit and Tech Injury Claims are made on a No Win No Fee basis. If your Injury Claim is unsuccessful it will not cost you anything.

It’s as simple as that!

Once we have taken all the relevant information we will be able to start your claim for your Injury Claim.

because……if you don’t ask you’ll never know!

Call us now on 0800 652 0586, from a mobile click to call 01663 761 890 or complete our Free Online Enquiry form.

 

 

 

 

 

 

 

B&Q Issue Urgent Warning Over Fire Trap Dishwashers

B&Q Issue Urgent Warning Over Fire Trap Dishwashers

 

BQ’s Urgent Action to Recall the Dishwasher

B&Q have issued a recall in relation to “Cooke and Lewis” freestanding slimline Dishwashers which are reported to represent a fire risk.

There is a risk that the components inside the dishwasher could overheat and then burst into flames.

Clearly this represents a serious risk to life and property.

The advice is to immediately unplug the dishwasher and stop using it immediately.

 

Details here of the Recalled Dishwasher

  • It is the following make and model:  Cooke & Lewis CLDW451W-C/DI6014 – freestanding slimline white dishwasher
  • The relevant barcode for this Cooke and Lewis product is reportedly: 5052931055623.
  • The Dishwasher was apperently on sale between 2012 and 2017.
  • More product recall information can be found here.

 

What Steps to Take?

Once you have unplugged the dishwasher contact the Helpline: 0333 014 3476

 

Do You Need Product Recall Advice?

We recognise that if you have suffered injury or serious property damage as a result of a faulty product it can be difficult to know what to do.

  • Contact us and we can give you all the help you need to place your claim onto a proper footing.
  • We will take the action needed to protect your postion.
  • We can act for you on a No Win No Fee basis so there’s no need to be worried about nasty fees or anything.

We look forward to helping you with your claim 🙂

 

Breathing Life into Your Turned Down Injury Claim

Breathing Life into Your Turned Down Injury Claim


 

Your Turned Down Injury Claim could be a Winner!

Is your rejected injury claim really destined to fail?

It’s true that many rejected injury claims have no realistic prospects and are turned down for good reason.

However, we know there’s a really good proportion of turned down claims that will succeed. 🙂

There are lots of reasons why a solictor will conclude that a claim needs to be rejected including:

🙁 Unhelpful evidence that has come to light which undermines the claim

🙁 Insufficient evidence to support the claim

🙁 Medical evidence which doesn’t substantiate the accident caused the ongoing symptoms.

There are a whole range of reasons for a claim to be rejected which can be good, bad and indifferent!


 

Why You Deserve a Second Opinion?


 

Your Rejected Injury Claim – What’s Gone Wrong?

Why are some claims turned down incorrectly? :

  1. This can be down to a lack of experience, a failure to run the file properly or a misunderstanding of the relelvant issues.
  2. We often find problems occur with the larger firms when the claim is passed from one claims handler to the next without explanation or analysis.
  3. There are not only long periods of inactivity but also a failure to grasp the central arguments.
  4. There may be a commercial justification for rejecting the claim.

 

How We can Help You with Your Rejected Injury Claim?

If you are not happy with your solicitor’s final assessment of the situation then you have come to the right place.

  • We have all the experience to be able to review your claim and provide you with a second opinion in relation to liability or quantum.
  • It may be that we will agree with your current solicitor’s approach but it is most surprising how frequently we have looked at a file and found that the claim has prospects of success.
  • We have accepted hundreds of claims which had been rejected and we have gone on to win these for our clients.

Mr Bailey was one such client who had initially instructed a National Personal Injury Firm to handle his claim. After assessing matters we were able to agree to accept his rejected claim and went on to obtain £24,999 compensation! 


 

Take a Breath of Fresh Air?

  • If we accept your rejected injury claim then you should have no fear about us progressing things for you.
  • We will of course keep you updated and fully informed about where we are up to.
  • We pride ourselves in delivering the very best service and we invite you to look here at our impressive google reviews.
  • Please remember that very often there are important time limits that must be complied with.
  • So not delay in seeking another opinion as other wise it could be too late!

 

 

Contact us today

There are lots of ways to contact to us about your rejected injury claim.

So you can fill in our online contact form, or if you would prefer to email us, you can on [email protected] .

Or you can talk to us on 01663 761890 and our friendly team will be happy to help.

 

Because If You Don’t Ask You’ll Never Know!