*****IMPORTANT UPDATE *****
We are now receiving an increasing number of reports from clients suffering injury arising out of later models of Russell Hobbs Irons that are not on the recall list below.
If you have been injured by an Iron that is not covered by the original recall please contact us straight away so that we can help you bring your claim
Russell Hobbs have been forced to recall 15 of their household steam irons because of Health & Safety fears caused by defective faulty flex cables which could cause the iron to explode, cause injury and lead to a Russell Hobbs Iron Claim.
You may have seen this item on the BBC Watchdog program which aired at 8pm on 4th December 2014, series 34, episode 8.
Is your Russell Hobbs Steam Iron affected?
The Russell Hobbs Irons which are affected by the recall were manufactured between October 2012 and June 2013 and are as follows:
- Russell Hobbs 18651
- Russell Hobbs 18742
- Russell Hobbs 19220
- Russell Hobbs 19221
- Russell Hobbs 18743
- Russell Hobbs 19840
- Russell Hobbs 18720
- Russell Hobbs 15081
- Russell Hobbs 19222
- Russell Hobbs 19400
- Russell Hobbs 20260
- Russell Hobbs 18741
- Russell Hobbs 20280
- Russell Hobbs 20550-10
- Russell Hobbs 20560-10
How to find the model number
If you think you’ve got one of the affected Russell Hobbs Irons, you should check the 5 digit code on the label on the Iron which is located on the underside of the base of the iron. If you have one of the steam irons listed above you should then check the second 5 digit code:
- If the last 2 digits of Code 2 are 13 and the first 3 digits range from 001 to 195, your iron is affected.
- If the last 2 digits of Code 2 are 12 and the first 3 digits range from 045 and 365, your iron is affected.
What should you do if you have an affected Russell Hobbs Iron?
Stop using it!
Then contact Russell Hobbs on 0800 307 7616 or 0333 103 9663 and they will let you know how to return your iron to them for a replacement iron or a full refund.
What’s wrong with these Russell Hobbs Steam Irons?
There have been numerous reported cases where the cable has exploded, flames have shot out of the back of the iron and people have been badly burnt.
How Much Will It Cost?
100% of our Russell Hobbs Iron Claims are made on a No Win No Fee basis which means that you do not have to worry about any financial risk at all as if your Russell Hobbs Iron Claim is unsuccessful it will not cost you anything.
Our Consumer Law Solicitors have specialist expertise dealing with defective products. If you are looking for advice, speak to one of our Consumer Law Solicitors now, freephone 0800 652 0586 or click the “Free Enquiry” button for an immediate call back.
We are able to give you immediate legal representation, rehabilitation and treatment no matter where you are in England, Scotland or Wales. We also provide urgent:
- Home visits
- Face to face meeting at one of our private meeting rooms based in most UK cities