What Claims Management Companies won’t tell you?

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What Claims Management Companies won’t tell you?

Claims Management Companies do one thing really well – Marketing

There is no denying it, Claims Management Companies (CMCs) have deep pockets and advertise prolifically. This means they are able to get their message in front of a huge number of people compared to even the largest of solicitors practices.

  • They advertise on television, the radio and can be seen in shopping precincts across the land and are often associated with sending text messages and cold calls.
  • Solicitors firms get tarnished with making these nuisance calls but these practices are strictly outlawed by the Solicitors Regulation Authority and the reality is that CMCs are in the main responsible for making these types of approach.
  • It’s  therefore no real surprise that with a large section of the population being bombarded with constant marketing messages that there are more than a few who decide to appoint a claims manager in the first instances.
  • After all it seems to us that many people don’t appreciate half the time whether they are instructing a CMC or solicitor when they sign the forms and they don’t appreciate the benefits of going straight to a solicitor for advice.
  • Do these people realise and understand how they would be better off by instructing a solicitor directly?

Why you’re best to Instructing a Solicitor Directly?

One of the biggest downsides to appointing a claims manager to handle your claim is that you will often have no idea at all which solicitor or even which firm of solicitors is going to be dealing with your claim until it’s too late!

Why is this important?

Well it’s a bit like a lottery if you go to a CMC because you will have no idea about the post qualification experience of the solicitor or even if the claims handler is a fully qualified solicitor.

It then stands to reason that if you’ve not been given the chance to speak with the CMC’s nominated solicitor you won’t know if you are likely to get along.

It’s so important that you get to speak with your solicitor so that you can ask all the questions you need to and to ensure that your claim will be safe in their hands. How can you assess whether your solicitor is going to be committed in getting you the best result if you haven’t spoken to them?



Costs, Charges and No Win No Fee

CMC’s have a reputation for imposing various fees which most solicitors would not contemplate. Some CMC’s levy a fee before they have even done anything and others will charge at the end of the claim.  Sometimes CMC’s (or their nominated solicitors) will also charge for insurance policies and it really is a case of “buyer beware!”

Our advice is that you are best to appoint a solicitor with a genuine no win no fee agreement so that everything is simple, transparent and you know exactly where you stand!

Don’t let it be you!

We know from our everyday experience that Clients can sorely regret their decision to entrust their claim to a CMC without first checking who is going to deal with the claim, what charges are involved and without having the opportunity of speaking with their nominated solicitor.

In the end there’s no substitute for making contact with your solicitor directly, establishing they have the right skills and experience and choosing someone who you feel is going to fight your corner all the way!



100% of our Claims are made on a No Win No Fee basis. If your claim is unsuccessful it will not cost you anything.

It’s as simple as that!

Once we have taken all the relevant information we will be able to start your claim for Compensation.

100% of our Claims are made on a No Win No Fee basis which means that you do not have to worry about any financial risk at all as if your claim is unsuccessful it will not cost you anything. 

Meeting Us

We are able to give you immediate legal representation, rehabilitation and treatment no matter where you are in England or Wales. We also provide urgent:

  • Home visits
  • Hospital visits for those who are unable to meet us at home
  • Face to face meeting at one of our private meeting rooms based in most UK cities


because……if you don’t ask you’ll never know!

Call us now on 0800 652 0586, from a mobile click to call 01663 761 890 or complete our Free Online Enquiry by clicking the orange button below.

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