Delayed Flight Compensation


If you have had a flight delayed more than 3 hours you are entitled to Delayed Flight Compensation under EU Rules.  You probably weren’t aware of that but you are.

As with anything compensation related, unless you know what you are doing it can be difficult.  If you try and deal directly with the Airline they will drag their heels, fob you off and then say they aren’t to blame and you’re not entitled to any Delayed Flight Compensation.  That’s why it’s important to use an experienced Specialist like ourselves.

All require is the following information which you can copy off this page and email to us at [email protected].

Passenger Details for everyone in the Party

  1. Full Names
  2. Addresses
  3. Dates of Birth
  4. Emails
  5. Phone Numbers 

Cost of the Flights

  1. How much was the flight ticket per person? 

Delayed Flight Compensation Checklist

  1. Copy letters from and to Airline re complaint if any (confirming complaint reference)
  2. Proof of Payment
  3. Tickets (check your email inbox for e-tickets)
  4. Boarding Cards – proof you checked in
  5. Other proof of check in such as email boarding card
  6. Proof of Delay
  7. Receipts for food, drinks, accommodation you paid for due to the delay 

How much was the flight delayed by?

  1. Booking Reference:
  2. Airline:             
  3. Flight Number:
  4. Departure Airport:       
  5. Destination Airport:      
  6. Departure Date:           
  7. Scheduled Departure Time:      
  8. Actual Departure Time:
  9. Scheduled Arrival Time:
  10. Actual Arrival Time:
  11. How many hours late did the flight arrive?
  12. Did you miss a connecting flight?  

Cancellations (if applicable)

  1. How many hours before departure was the flight cancelled?      
  2. What date and time was the rescheduled flight?
  3. How many hours late did the alternative flight arrive at the destination? 

Distance – How far was the flight?

  1. Departure Airport:       
  2. Destination Airport:      
  3. Transfer Airports: 

What reason did the Airline give you for the delay?

About Carter & Carter Solicitors

We are delayed flight compensation Solicitors and act on your behalf on a no win no fee agreement so that you recover the correct amount of delayed flight compensation.

We know from experience that Airlines will ignore you, fob you off and reject your claim because they know that 90+% of people cannot be bothered with the hassle and will just drop it.  Let us take the hassle out of your delayed flight compensation claim.

T: 01663 761 892 

E: [email protected]