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Looking good definitely goes a long way to helping you feel good too, so when you’ve had a beauty treatment that has gone wrong it can have twice the impact, both emotionally and physically.

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Home > Claiming Compensation > Personal Injury > Beauty Treatment Claims

Beauty Treatment Claims

Beauty treatments are as varied as the beauty industry itself. Beauty treatments can be invasive, such as Botox or dermal fillers; they can be minor and non-invasive, such as threading eyebrows; they can even be extreme – skin peels for example.

Beauty treatments also vary in their side effects and it is important to familiarize yourself with these prior to treatment.

Beauty treatments can often be risky when carried out incorrectly and without the correct medical care – if you are injured from a beauty treatment, there is a good chance that you will be able to make an injury claim for compensation, though it is important that it can be demonstrated the Beauty Clinic has caused the injuries through negligence or a failure to take reasonable care.

The beauty sector has become more and more popular in recent years, with a wide variety of cosmetic enhancements available – Beauty treatment claims now make up a large proportion of medical negligence compensation claims.

Beauty treatments can be invasive; they can damage the skin, cause infection or other long-lasting side effects. Beauty treatments are risky and Beauty Clinics can cause serious injury. Unfortunately, beauty treatments cannot be guaranteed to deliver the results that clients expect. Beauty clinics have a tendency to over-promise and under-deliver and this leads to more dissatisfaction and more claims.

When Beauty Treatment Goes Wrong

Beauty Treatment Compensation Claims in the beauty industry are not uncommon. In fact, these types of compensation claims are often higher as a percentage than other industries.

Beauty treatment negligence can relate to almost any beauty treatment, but they rarely occur in isolation and one beauty risk will often lead to another. For example, if you have had a facial at a beauty salon and your beautician is not careful, your skin will be irritated and more susceptible to infection, which can easily occur.

We do understand how a beauty treatment that has gone wrong can affect you and we can help.

We are specialist beauty treatment solicitors and we can help you to come to terms with what has happened and consider whether you would like to make a beauty treatment claim.

How Much Compensation for Injuries Caused By Beauty Treatments?

Getting cosmetic surgery is a big decision. You want to be sure that you are making the right choice for yourself, and that it will provide the results you need.

But what if something goes wrong and you suffer a beauty treatment injury? How much compensation for injuries caused by beauty treatments should you expect?

Negligent beauty professionals can sadly on occasion cause you to suffer beauty treatment injuries that can be of a severe nature and which require urgent medical treatment.

Beauty treatment procedures such as hair styling, microdermabrasion, tanning, laser treatments, spa treatments, body piercing, body arts, nail treatments and minor cosmetic procedures like Botox (to name just a few) can all pose risks to members of the public.

If you’ve suffered a beauty treatment disaster you may be wondering how the amount of compensation for injuries caused by beauty treatment negligence. The answer to that question is not always straightforward and the amount of damages awarded in court cases is often dependent on the severity of the injury and whether the results are likely to be permanent.

Nevertheless, there are some general guidelines for the level of compensation you can expect according to the nature of your injuries and other factors.

These include pain and suffering, medical expenses, loss of wages or earning capacity, permanent scarring or other disfigurements or diminished quality of life such as depression, anxiety, fearfulness etc.

Let Us Help You

  • It’s important that if you wish to recover beauty treatment compensation that you instruct personal injury solicitors who are familiar with the compensation claims process. You need specialist legal advice that will put your claim on the best footing so you can recover maximum compensation and on a No Win No Fee basis.
  • You can speak confidentially with our legal team for a free consultation by calling 0800 652 0586. If we feel your claim has no prospects then we’ll give you this honest feedback and tell you this right away.
  • If we feel you have a claim that’s worth pursuing we can explain to you exactly what we can do for your beauty treatment injury.
  • We’ll be able to give you the best advice on what your choices are, and quantifying the amount of compensation you might be able get for your personal injury claim.
  • Contact us for free legal advice and make a personal injury claim or start your beauty treatment compensation claims process right away by calling 0800 652 0586.

Why choose us?

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Rely on all our years of Experience to give you the very best chances of success and so you can get the compensation you deserve.

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Our Service

We can help you wherever you are in England and Wales and we have lots of clients all over the country. Distance isn’t a problem for our compensation solicitors and if you need us to travel to see you for any reason we’re happy to do so.

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We operate a genuine No Risk Costs Guarantee so you have absolutely no worries here.

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Our Team

We are fully committed to making the process as simple and painless as possible for you. Don’t worry you won’t be just a number in a filing cabinet and you can be sure that we will always treat you in a friendly and professional manner (even on a Monday morning!)

What’s Happened to You?

There are over 36,000 hairdressers or beauty salon centres in England alone. More than one in six can be found in London by itself. A lack of regulations in the beauty industry means salon staff can use equipment without proper training or experience.

If you have had a Beauty treatment and suffered an injury as a result of Beauty Clinic negligence you may well be able to make a Beauty Treatment claim for compensation. Beauty Salons have a tendency to over-promise and under-deliver.

If you’ve suffered a beauty treatment injury as a result of negligent treatment, we can help you claim compensation. Our solicitors have huge experience in terms of making beauty treatment injuries arising from medical negligence at beauty salon centres. The lack of training in the industry means that beauty salon staff use equipment and perform treatments without proper experience. We can help bring negligence claims on a No Win No Fee Claims basis so talk to us so we can discuss your personal injury claim.

Beauty treatment injuries may be caused due to a number of factors including human error, equipment failure or allergic reactions and infections caused by beauty products, beauty treatment procedures, and potentially harmful chemicals used in beauty treatments.

Injuries form beauty salon negligence include skin discolouration, infection, burns and scarring, allergic reactions, hair loss, facial scarring and incorrectly or poorly drawn tattoos, eye infections, cuts and bruising just to name a few.

Types of Beauty Treatment Claims

There are many different types of beauty treatments available, but as the industry as a whole is not regulated some practitioners are not trained properly to carry out the treatments they offer. Some of the most common types of beauty treatment claims we see as beauty treatment solicitors are:

Chemical Peels

A chemical peel is a procedure that uses acids to remove the top layer of skin cells. It has been used for decades, and it can give you smoother skin with fewer wrinkles and blemishes.

Chemical peels can cause problems if your skin is too sensitive. It doesn’t matter how much you prepare, the acid can still be particularly strong and may damage some areas of your face or body as a consequence of chemical burns.

Hair Dye Claims

Hair dye is always a risk when it comes to allergic reactions. Sometimes, these can be as severe as anaphylactic shock. To avoid this from happening the salon must take precautions and use all necessary safety measures to ensure the Hair Dye is safe to use on your hair. A patch test should always be carried out even if the same product is being used again as over time a person’s tolerance can change with alarming results.

Eyelash Extensions

It’s no secret that beauty treatments can be hazardous so when you visit a salon to have eyelash extensions or dyed, you risk suffering an injury. These injuries range from minor and major burns as well as cuts and bruises depending on the severity of trauma sustained during the treatment procedure. In severe cases, it may even be necessary for the client to undergo surgical intervention.

Eyebrow Waxing

Eye Brow Waxing is a quick, cheap and effective means of removing unwanted hair. But what if the process goes wrong and for instance, you suffer an allergic reaction? What steps should you take with an Eye Brow Waxing Claim? How do you get compensated for your troubles when something does go south during this beauty treatment in particular? It is sadly all too common for our clients to complain that they were not offered a patch test and as a result suffered a serious allergic reaction with very nasty long-lasting injuries.

Hair Extensions

If you have experienced hair extension issues, you will know that they will not just affect your hairstyle. They can also hurt you mentally and emotionally by making you feel insecure. Things can get unexpectedly messy before they turn into something more serious–like bald patches and short uneven ends. Don’t let these problems fester; come speak with us today so we can give you advice on what to do next and whether you are entitled to make a No Win No Fee Compensation Claim!

Hair Straightening

Hair Straightening is a service that has gained in popularity with services across the land. It’s popular among all age groups, but not everyone can have it done without any risk of being injured by an inexperienced stylist or having their hair damaged from faulty straighteners. This means there are plenty of people who could file Hair Straightening Compensation Claims for injuries and damages.

Laser Hair Removal Claims

Laser hair removal treatment has become increasingly popular in recent times, with many types of cosmetic procedures. The laser hair removal process uses lasers to shine intense pulsed light into the area which inhibits or slows down further hair growth; areas commonly treated include legs, arms, face and chest. Much like any other type of beauty surgical procedures laser hair removal also carry risks such as faulty equipment and this can result in pain and suffering. Learn here all about Laser Removal Claims.

Nail Extensions

The nail industry is booming and many women are getting regular manicures with nails extensions. But sometimes things can go very wrong for various reasons, like the beauty salon or nail bar may not have qualified staff members who know how to apply them well-therefore you should always check that your technician has qualifications and experience in this area before having any work done on your natural nails. Making a beauty claim for nail extensions that have gone wrong is sometimes the only way to get proper recompense.


The vast majority of hair perms and other hair treatments are perfectly safe, but when things go wrong they tend to do so in a dramatic way. Here are just a few examples: Scalp Irritation; Chemical Burns; Breakage of Hair or Hairs Thinning due to Unsuitable Equipment or inadequate training. However, things have gone awry we can help to put things right and claim compensation for personal injury.

Permanent Make Up

We know only too well that beauty treatments can go wrong. Have you had a semi-permanent makeup or permanent procedure that has left lasting damage on your face? Don’t be afraid to get in touch with us if you need personal injury advice on a No Win No Fee basis.


Deciding to have a body piercing is not an easy decision. After taking the time and thought necessary, you may be disappointed if things go wrong with your procedure. We understand what it feels like for something so personal as this to end up going horribly wrong- that’s why we are here for you in any way needed after a bad experience has happened. You can come talk about how difficult it was when there were complications during treatment and get help pursuing a personal injury claim if need be.

Sunbeds and Tanning

There are now several options to choose from if you want to keep a year-round glow without the holidays. For instance, there’s spray tanning or sunbeds which can be found in every High Street these days. But what do you do if something goes wrong at a beauty salon and you suffer a personal injury?


When you decide to get a tattoo, it is something that will be with you for life. It’s never an easy decision to make but when things go wrong in the process of getting one done, it can be extremely upsetting. Tattoos by definition are so permanent-something which we have little control over once finished.


Eyebrow threading is a procedure whereby twisted pieces of antibacterial cotton are wrapped around a strand of hair so it can be gently lifted from the follicle. This technique requires dexterity, skill and care and the practitioner will need to have had formal training. There are many ways in which things can go wrong that result in personal injury and far-reaching consequences including lost eyebrows or unwanted facial scarring due to mistakes made during eyebrow reshaping procedures; infection as well as contraction of diseases such as Hepatitis which can clearly be a serious outcome.

Wax Hair Removal

Most women in the UK use some form of hair removal and it has become much more acceptable for men to do so as well. But what happens when the process goes wrong? Waxing is a popular option for hair removal but you should be aware that there may come great pain, discomfort, or even permanent damage. We can help if this applies to what has happened to you.

This list is not exhaustive and if you have had a problem with a beauty treatment, you should talk to us about your No Win No Fee Compensation Claim.

To strengthen your beauty treatment claim, it’s important to submit information about the incident, together with injury details and evidence demonstrating that the injury resulted from the beauty therapist’s negligence. We are here to assist you in compiling this evidence including:

• Your written account of the incident.

• Your injury photographs. 

• Any relevant video or CCTV that was taken during the treatment as well as applying for relevant medical                 treatment records. 

Questions to consider when Bringing Your Beauty Treatment Claim?

Before making any Beauty Treatment Negligence Claim there are a number of questions that you need to ask yourself:

  • You need to consider what what information was given to you exactly? What did you sign / agree to? Were the risks fully explained to you and did you provide a signed consent to these risks?
  • Did they offer you a patch test before commencing the treatment?
  • Were you aware that the Beauty Treatment could cause discomfort? Did they warn you about any possible side effects or after-effects that might occur? Were there any special after care instructions and if so were these provided in writing and were they followed?
  • Have you a series of photographs clearly showing the nature and extent of the injuries? The importance of this cannot be understated. Without photographic evidence how are you going to be able to claim? It’s certainly worth checking with your personal injury solicitor at the very start that the photographs you have are sufficient for your compensation claim.
  • Have you evidence that you were unhappy with the results and do you have a copy of the response from the beauty Salon.


If you are unsure of what evidence you need in your particular circumstances then of course we would be delighted to hear from. We will be able to help you to gather together all the necessary evidence to support your No Win No Fee Beauty Treatment Compensation Claim.

Benefit from Our Experience of Beauty Treatment Claims

  • Carter & Carter are a small, client focused practise who can respond to your needs as a client.
  • We have many years of experience as Beauty Treatment Claims Solicitors and we offer you free advice so you can decide if you wish to make a claim and are able to claim.
  • We’ll take the time to discuss with you in detail what happened and talk to you about your chances of successfully making a No Win No Fee Beauty Treatment Claim.
  • We will talk to you about the legal issues around your beauty treatment claim in an easy to understand way, without using complicated legal language or jargon.
  • With many years of experience and with specialising in the personal injury claim sector, we will often take on beauty salon negligence claims other beauty treatment solicitors feel they cannot win and on a No Win No Fee basis.

What will it cost to make your Beauty Treatment Claim?

  • Your discussions with us about your beauty treatment claim will always be free.
  • If you decide that you would like to make a beauty treatment claim we talk to you in detail about your options.
  • We are pleased to be able to offer you a ‘no win no fee’ agreement which means if you lose your beauty treatment claim, you won’t pay us a penny.
  • We guarantee that if your claim is unsuccessful, you will pay ABSOLUTELY NOTHING.

Call us Free for an Initial Chat

Carter and Carter Solicitors offer a free consultation for beauty treatment compensation claims.

If we believe your claim has merits then we can look to provide you funding on a No Win No Fee agreement basis meaning there will be no financial risk to yourself by taking matters further.

We will collect evidence to support your beauty case and calculate the right compensation we think you’ll need. This will involve examining any financial losses arising out of the beauty treatment injuries.

We’ll present their findings to the organisation responsible for your treatment. They’ll be asked to explain what happened and whether they believe they were at fault.

If they accept responsibility, we’ll try to negotiate a maximum compensation package that best suits your needs. You should make your compensation claim within three years of your injury.

A Guide to Claiming for Injuries Caused by Beauty Treatments

Are you aware of your rights against your beauty salon?

The Health and Safety at Work Act of 1974 requires the owners and managers of beauty treatment establishments to conduct their services in such a way that the clients are fully protected from all risks of accident claims.

We know that very often complaints made by those who don’t take legal advice fall by the wayside. Beauty treatment injury claims can be complicated and it’s often necessary for claims against beauty salons to be brought by a competent legal professional to improve your chances of success.

You will learn what steps you need to take after you have suffered an injury, how to start your claim without any financial commitments, the different types of damages you can expect to receive.

If you have further questions on beauty treatment compensation claims or require clarification of any point after reading through this guide, please contact us for free advice about your accident claim.

The Important Issue of Informed Consent

The beauty salon has a duty to provide you with information about the risks associated with the Beauty Treatment you are seeking. The risks and beauty treatment side effects involved will vary and depend upon the particular procedure in which you are looking to obtain.

It’s not unusual for defendants to seek to try to reject claims on the grounds the client has signed their disclaimer. However, it’s important to remember that if the treatment was negligent then it is still possible to pursue a successful claim even though you may have signed the beauty salon’s form.

The best way of finding out whether you have a realistic prospect of success is to speak to a specialist personal injury solicitor dealing with these types of medical negligence claims.

Contact Us Today

There are lots of ways to talk to us, and we’ll contact you as soon as possible. You can fill in our Online Contact Form, or if you would prefer to email us to make a claim, you can on [email protected].

You can talk to us on 01663 761890 and our friendly team will be happy to help.

Because If You Don’t Ask You’ll Never Know!

Beauty Treatment Claims – throughout England and Wales and regulated by the Solicitors Regulation Authority