Faulty Equipment at Work Compensation Claims — £1,500 Upwards | Can You Claim?
Quick Answer: Yes — if you were injured at work because your employer provided faulty, defective, or poorly maintained equipment, you can claim compensation. Under the Provision and Use of Work Equipment Regulations 1998 (PUWER) and the Employer’s Liability (Defective Equipment) Act 1969, your employer has a strict legal duty. It cannot be waived — even if you kept using the equipment, even if everyone else did too. Compensation starts from £1,500 upwards depending on the nature and extent of your injury, in England and Wales. You have 3 years from the accident date to claim — and faulty equipment gets repaired or replaced fast. Check your claim value now — takes 2 minutes, no obligation.
You could claim compensation if:
- Your employer gave you a machine, tool, or vehicle that was defective, worn, or hadn’t been properly serviced
- Everyone in your workplace knew the equipment was ‘dodgy’ — and your employer never fixed it
- You’re an agency worker or contractor — PUWER duties attach to whoever controls the equipment, not just your formal employer
- Serious injury involving surgery, long-term impact, or loss of earnings — compensation reflects the full picture of what you’ve lost
💷 £1,500 Upwards Depending on Injury
📱 Direct Mobile Access
⚖️ 99% No Final Court Hearing
Faulty Equipment at Work Compensation Claims | £1,500 Upwards | No Win No Fee Since 2007
Check Your Claim Value Now — Takes 2 Minutes:
Just Two Senior Solicitors — Chris Carter (Managing Solicitor, qualified 1993) & David Healey (Senior Solicitor, qualified 2005)
No win, no fee — we’ll tell you honestly if you have a claim worth pursuing
Personal Injury Solicitors Since 2007 — England & Wales Only
Can You Claim for a Faulty Equipment Injury at Work?
If any of the six situations below applies to you, you have a valid basis for a claim — including situations most workers assume rule them out.
England & Wales only | Different rules apply in Scotland | Under-18s and those lacking mental capacity have extended time limits
Compensation Guide for Faulty Equipment at Work Claims
£1,500 Upwards — Depending on the Nature and Extent of Your Injury
Based on Judicial College Guidelines | Every claim assessed individually | England & Wales
We don’t publish a bracket and tell you that’s what your claim is worth. The honest answer is that faulty equipment injuries range enormously — from minor soft tissue injuries through to serious hand, arm, and back injuries that affect your ability to work for years. What your claim is worth depends on your specific injuries, your recovery, your lost earnings, and the long-term impact on your life.
What we can tell you is this: compensation starts from £1,500 and goes significantly higher depending on the nature and extent of your injury. In our 19 years of handling workplace injury claims, we’ve seen workers significantly underestimate what they’re owed — particularly when lost earnings, future impact, and psychological effects are properly included.
A proper assessment of your claim will include:
- Your specific injuries and the full course of your recovery — assessed using your medical evidence
- Lost earnings (past and future) — including overtime, bonuses, and any impact on your career
- Medical expenses and rehabilitation costs — physiotherapy, surgery, specialist appointments
- Care needs and help at home during recovery
- Psychological effects — anxiety, depression, or trauma resulting from the accident
Months (straightforward claims)
Don’t Reach Final Court Hearing
Senior Solicitors Only
Check Your Specific Claim Value →
Takes 2 minutes | No obligation | We’ll tell you honestly
Direct mobile access | No handoffs | Same solicitor throughout | England & Wales only
How Long Does a Faulty Equipment Claim Take?
Most straightforward faulty equipment claims complete in 3–6 months, with 99% not proceeding to a final court hearing. Just four simple steps, with your senior solicitor handling everything:
- Day 1 — Free Assessment: Speak to David Healey or Chris Carter. You’ll know immediately whether we believe there are prospects of success — or at least whether it’s worth investigating further.
- Weeks 1–4 — We Secure Evidence: Maintenance records before they disappear or get amended. Inspection logs. Witness statements while memories are clear. You do nothing.
- Months 2–5 — Expert Negotiation: Your senior solicitor vs your employer’s insurers. Nearly 20 years of workplace safety law working for you. Most claims resolve at this stage.
- Month 3–6 — You Get Paid: Money in your account 14–28 days after agreement. 99% don’t reach a final court hearing.
⚠️ Why Faulty Equipment Claims Need Immediate Action:
- Faulty equipment gets repaired or replaced fast — often within days of an accident
- Maintenance records get “updated” — inspection logs and service histories can be altered after the event
- Safety inspection records get “amended” — suddenly showing regular checks that weren’t happening
- Training records get “discovered” — documentation that didn’t exist appears after the accident
- Witnesses move on or get pressured — colleagues who saw the fault often leave or become unavailable
Your employer’s legal team starts building their defence the moment you’re injured. Earlier contact = stronger evidence = better compensation.
Your accident book entry is one of the first documents we’ll request — and one of the first your employer may seek to control. What your accident report form should contain — and what to do if it doesn’t exist →
David’s direct mobile means a letter of claim can go out straight away following instruction — not next week, not after a call centre has taken your details.
Your Faulty Equipment Claim — Simple as 1-2-3-4
TODAY
Free Check
2 mins
WEEK 1–4
Evidence secured
We do it
MONTH 2–5
Negotiation
In progress
MONTH 3–6
Paid
Done
Timeline is indicative. Complex claims involving serious injuries or disputed liability may take longer. We’ll give you a realistic estimate on Day 1.
No Win No Fee Protection: You pay nothing unless we win. No upfront costs, no hidden fees, no financial risk. That’s been our promise since 2007.
People Also Ask — Faulty Equipment at Work
Can I claim if the faulty equipment has since been repaired or replaced?
What if I never reported the faulty equipment in writing?
Can agency workers and contractors claim for faulty equipment injuries?
How do I choose the right solicitor for my faulty equipment claim?
Common Questions About Faulty Equipment Claims
How much does Carter & Carter charge?
We operate on a No Win No Fee basis. If your claim isn’t successful, you pay us nothing.
If your claim succeeds, our fee depends on the work and risk involved:
Most firms charge 25% of your compensation. The maximum allowed. Whether your claim took five hours or fifty. Whether it settled in weeks or dragged on for years. Same percentage.
We’ve never thought that was fair.
When your claim settles without us needing to issue court proceedings — meaning less work and less risk for us — we charge less. Significantly less. Just 10% of your compensation.
About After The Event (ATE) insurance: Since the 2013 rule changes stopped ATE premiums being recoverable from defendants, we’ve steered clear of recommending it for straightforward personal injury claims. Why? Because it’s an unnecessary expense that comes straight out of your compensation.
There’s a place for ATE in certain special circumstances, but for most workplace accidents and occupiers’ liability claims, you simply don’t need it. We explain the true position honestly and only advise ATE when genuinely necessary.
Do I actually need ATE insurance? Read our full guide →
Before you instruct us, we’ll explain exactly what you’ll pay in different scenarios. No surprises. No hidden costs. No maximum fees when minimum risk exists.
See exactly what you’ll pay at Why Work With Us →
Will I lose my job if I claim against my employer?
What if I don’t have the maintenance records or any documentation?
Can I claim if it was partly my fault?
How long will my faulty equipment claim take?
How much compensation could I receive?
Still unsure? Here’s our promise:
Free assessment. Honest advice. If you don’t have a faulty equipment claim worth pursuing, we’ll tell you immediately.
If you do, we’ll act fast — a letter of claim issued straight away following instruction, putting your employer on formal notice.
David Healey (Senior Solicitor, qualified 2005) — not juniors, not call centres.
Get Your Free Assessment Now →
Takes 2 minutes | No obligation | Direct to senior solicitor
Why People Choose Carter & Carter for Faulty Equipment Claims
Direct Access
Work directly with David Healey or Chris Carter from day one. Your solicitor’s direct mobile — not a case handler, not a call centre. Same person, start to finish.
Workplace Safety Law
Nearly 20 years handling PUWER 1998 and Employer’s Liability cases. We know the maintenance record is the critical document — and how to secure it before it disappears.
248 Five-Star Reviews
Every review is from a real claim. No Win No Fee since 2007. We’ll tell you honestly whether you have a claim worth pursuing — not what you want to hear.
Where We Handle Faulty Equipment Claims
Carter & Carter Solicitors is based in Whaley Bridge, Derbyshire. We handle faulty equipment and workplace injury claims across England and Wales — not just locally.
Distance is never a barrier. We handle claims by phone, video call, and email. When required, we can arrange home visits. Most clients never need to visit our office — everything is managed by your solicitor directly.
England & Wales only. Different rules apply in Scotland. Call 0800 652 0586 to speak directly to David Healey or see why our clients choose us →
Related Accident at Work Claims
Accident at Work Claims — All Types
The main hub for all workplace injury claims. RIDDOR reportable incidents, employer duty of care, HSWA 1974.
Typical: £1,500 upwards | Timeline: 3–6 months
Construction Accident Claims
Falls from height, scaffold failures, power tool injuries, site equipment defects. CDM Regulations and PUWER.
Typical: £3,000 upwards | Timeline: 3–6 months
Forklift Truck Accident Claims
Operator injury, bystander impact, maintenance failures, inadequate training. LOLER and PUWER duties.
Typical: £3,000 upwards | Timeline: 3–6 months
Falling from Height Claims
Ladders, scaffolding, roofwork, mezzanine floors. Work at Height Regulations 2005 and employer’s duty.
Typical: £3,000 upwards | Timeline: 3–6 months
Injured at Work — Not Sure Which Type of Claim?
Every workplace injury claim follows the same principle: your employer had a legal duty to keep you safe, they breached it, you were hurt. We’ll identify the exact basis for your claim — free, no obligation.
Tell Us What Happened — Free Assessment
Read why our clients choose us: Why Work With Us → | Read 348+ real client stories: Client Testimonials →
Your Solicitor
David Healey
Senior Solicitor | Qualified 2005
David has handled workplace injury claims since 2005. Faulty and defective equipment cases under PUWER 1998 and the Employer’s Liability (Defective Equipment) Act 1969 form a regular part of his caseload — he knows the legislation, the evidence chain, and the tactics employers use to resist these claims.
He knows a pattern specific to faulty equipment claims: the equipment was often faulty for weeks or months before the accident, everyone in the workplace knew it, and yet no formal written complaint was ever made. He knows that this doesn’t defeat a claim — because PUWER 1998 places the duty on the employer to inspect and maintain equipment, regardless of whether workers raised it in writing.
He also knows that the maintenance record is almost always the critical document — and that employers move fast to repair equipment and amend records after an accident. A letter of claim issued straight away following instruction puts your employer on formal notice and can make the difference between a strong claim and a difficult one.
Direct Line: 01663 761892
Email: dhealey@candcsolicitors.co.uk
Your Faulty Equipment Claim: Final Facts
| Typical Compensation | £1,500 upwards — depending on the nature and extent of your injury |
| Time to Complete | 3–6 months for straightforward claims |
| Success Rate | 99% don’t proceed to a final court hearing |
| Your Risk | Zero — No Win No Fee |
| Time Limit | 3 years from accident date (evidence disappearing NOW) |
Here’s Our Promise to You:
Chris Carter (Managing Solicitor, qualified 1993) or David Healey (Senior Solicitor, qualified 2005) will personally handle your claim. Not a junior. Not a call centre. A senior solicitor with decades of experience.
We’ll tell you honestly if you can claim. If you can, we’ll fight properly. If you can’t, we’ll explain why.
No Win No Fee. No pressure. No nonsense. Just two solicitors who do things right.
That’s why we have 248 five-star reviews and zero complaints.
Faulty Equipment Gets Fixed Fast. Evidence Disappears Faster.
⚠ Equipment repaired or replaced — often within days of the accident, destroying physical evidence of the defect
⚠ Maintenance records “updated” — inspection logs and service histories amended to show regular checks that weren’t happening
⚠ Safety inspection records “amended” — suddenly showing compliance that wasn’t there at the time of your injury
⚠ Training records “discovered” — documentation that didn’t exist materialises after the accident
⚠ Witnesses pressured or move on — colleagues who saw the faulty equipment become unavailable or unwilling to speak
Your employer’s legal team started building their defence the moment you were injured. A letter of claim goes out straight away following instruction — putting them on formal notice before evidence disappears.
Or speak directly to a senior solicitor now:
Chris Carter: 01663 761891 |
David Healey: 01663 761892
Free assessment • No obligation • Letter of claim straight away following instruction
“★★★★★ Verified Google Review · 2020 “ (FIVE STAR SERVICE) I found Carter & Carter Solicitors on google search, how lucky I was. I have used other solicitors in the past but this company is by far the best. They are in constant touch keeping you aware of what is happening all the time by […]
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