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At Carter & Carter Solicitors Limited we are committed to ensuring that your privacy is protected. This privacy notice explains how we use the information collected about you, the lawful basis we use for processing your personal data, how long we hold onto your personal data and what you can do if you are concerned about how we are handling your personal data.

This privacy notice has been produced in line with the General Data Protection Regulations (GDPR).

We will never release your personal details to any other organisation for their marketing or mailing purposes, and we will keep and store your data securely.

What information do we collect from you?

We will collect information supplied by you via this website and other communications  with you.  This information may include  your name, home and/or work addresses, e-mail address and telephone numbers, date of birth, the circumstances surrounding your claim and relating to any  loss or damage suffered by you.

We will only collect personal data from you in order for us to provide you with the service we are contracted to provide or any additional services that you consent to.

Information provided to Carter & Carter Solicitors Limited is subject to confidentiality and will not be disclosed without your prior consent to any third party, other than to an employee or director of the company for the purpose of providing you with the service you require, or to comply with any applicable laws or lawful government and/or regulatory requests.

Where you have consented when providing us with your details, Carter & Carter Solicitors Limited may deliver to you information in which you are interested, for example you may have requested newsletters regarding an area of law in which you have a particular interest. If you change your mind about receiving this information in the future, please let us know. You can check the information we hold or ask us to amend any inaccuracies in the information that we hold or request its removal by writing to us at : Carter and Carter Solicitors Limited, Eccles Road, Whaley Bridge, High Peak, SK23 7EW or by email to: [email protected]

Information and Use of Cookies

Carter & Carter Solicitors Limited may gather information and statistics collectively about all visitors to this Website which may include the use of cookies. Cookies are small amounts of information which Carter & Carter Solicitors Limited stores on your computer. Our system will issue cookies to your computer when you log on to the Website. Cookies make it easier for you to log on to and use this Website during future visits. They also allow us to monitor the Website’s traffic and to personalise the content of the Website for you. Most internet browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies, although by doing so you may not be able to take full advantage of the services on our Website.

Carter & Carter Solicitors Limited may collect information about your visit to this Website, including the pages you view and the links you click. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. An IP address is a number that is automatically assigned to your computer whenever you access the internet, allowing Web Servers to locate and identify your computer. Carter & Carter Solicitors Limited may store, log and use such IP addresses to try and initiate real-time question and answer sessions with the Website’s users. A real-time chat session will only begin with a user’s consent. Dialogue transcripts of such chats are securely maintained by a third party service provider. All communication during such chat-sessions is via an encrypted secure connection. Users can opt not to engage in chat sessions and not to provide identifiable information during such sessions.

How long do we hold your personal data?

We will store your personal data for a period of six years after the conclusion of your Claim.

How Carter & Carter Solicitors Limited protects your information.

Carter & Carter Solicitors Limited has put in place various security procedures to protect your information including the installment of firewalls to the computer system, limited employee access and system password protection. All information is stored on secure servers in the UK.

Your right of access to your information.

You have a right to request access to the information we hold about you, and the right to ask us to change any inaccuracies in the data we hold about you.  Should you wish to exercise either of these rights, please write to us at: Carter and Carter Solicitors Limited, Eccles Road, Whaley Bridge, High Peak, SK23 7EW or email to: [email protected]

You also have a right to complain about the manner in which we handle your data to the Information Commissioner’s Office in the UK.

Your consent

By submitting your information you consent to the use of that information as set out in this Privacy Notice  Any changes to the Privacy Notice will be posted on this page, and notices of those changes may be placed on other pages of the Website, so that you may be aware of the information Carter & Carter Solicitors Limited collect and how it is used at all times. Your continued use of the website will be your acknowledgment of your agreement to the revised policy.

How to contact Carter & Carter Solicitors Limited Solicitors

Carter & Carter Solicitors Limited welcomes your views about this Website and our Privacy Policy.