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Messages to You from Our Former Clients






The Head

Every worry. Answered.

18 years of clients trusting us. Here’s how it went.

247

Five-Star Reviews

18

Years

348

Testimonials Below

Click any question. Find your answer.


👇 Click any card to reveal the stories behind it

🏆

Been turned down elsewhere?

★ 29 underdog victories

😰

Never done this before?

10 first-timers who felt the same

📱

Want to be kept informed?

53 on communication

❤️

Wonder if they’ll actually care?

54 on what it’s really like

💰

What result can I expect?

58 on outcomes

🥜

Have an allergy claim?

16 allergy cases

⏱️

Worried how long it’ll take?

43 on speed

😌

Afraid it’ll be stressful?

20 on ease

⚖️

Think it’s too complicated?

14 difficult cases won

💷

Worried about hidden costs?

14 on transparency

🤝

Not sure who to trust?

20 on honesty

👨‍⚖️

Need someone to fight your corner?

17 on determination

“P.S. He also has a good sense of humour which is quite uplifting and a good tonic when I felt down.”

— Mrs Rogers, Croydon (2008)

Ready to talk?

No pressure. Just a conversation.

0800 652 0586

Call David directly

The Gold Ones

Others said no

We fight harder.

Because it matters.

Twenty-nine people were told their claim had no hope. We disagreed.

Here’s the proof.

👆 Tap any row to read their full story

“National firm dropped him after 13 months — ‘insufficient prospects'”
£24,999Mr BaileyRead full story →
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“Mr Bailey was at work carrying a heavy piece of steel when he slipped. He knocked a number of his teeth out after landing face first on the steel. A national firm spent 13 months on his case then dropped him, saying ‘insufficient prospects of success’. David took it on, uncovered crucial new evidence they’d missed, and settled the claim in just 8 months.”

Workplace Accident • Kent

Read full case study →

“Solicitors refused — didn’t think he’d win”
Won.Mr M AdamsRead full story →
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“A number of Solicitors refused to act for him because they did not think he would win. We spoke to him, agreed to act on his behalf and contacted the Employer. Initially the Employer refused to accept they had done anything wrong but using our skill and expertise we convinced them that they were in the wrong and secured an admission of liability which resulted in Mr Adams receiving compensation.”

Electrocution at Work • Kent

“Turned down by a number of solicitors”
£9,950Mr A McConvilleRead full story →
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“His case was turned down by a number of Solicitors but we spoke to him, spotted the strengths in his case and agreed to take it on, securing him compensation. He said: ‘I was greatly satisfied with the efficient service and was kept well informed at all stages of the claim process.'”

Broken Nose at Work • Tyne & Wear

“Other solicitors rejected her claim”
£9,875Mrs R BellRead full story →
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“Other Solicitors rejected her claim but we took it on, secured an admission of liability and settled it. Mrs Bell said ‘thank you all for helping me.'”

Chair Collapsed in Pub • Hampshire

“Turned down — thought it wouldn’t succeed”
Won.Mr P HicksRead full story →
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“I would like to thank Mr Carter for the successful outcome and damages awarded. I was turned down by another solicitor who thought the claim would not be successful.”

Personal Injury • Kent

“Rejected by a number of solicitors”
Won — from the CouncilMrs MasonRead full story →
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“Mrs Mason was injured when her kitchen ceiling collapsed. After being rejected by a number of Solicitors, we spoke to her, immediately saw the strengths of her case and agreed to take it on. We contacted the Council, convinced them to accept they were to blame and they paid compensation to Mrs Mason.”

Ceiling Collapse • London

“Solicitors refused — didn’t think he’d win”
£7,750Mr M SalehRead full story →
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“A number of Solicitors refused to take his case on as they did not think he would win. We spoke to him and quickly established that he had good prospects of success. Mr Saleh said: ‘Throughout the journey that I experienced with Carter & Carter Solicitors, I felt that my claim was being resolved and that the result would be a successful one. I am greatly appreciative of the people involved with my claim and how they constantly kept me informed.'”

Ankle Injury at Work • Staffordshire

“Rejected by a number of solicitors”
Settled at 100%Ms C AnthonyRead full story →
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“Her claim was rejected by a number of Solicitors but we knew we would be able to secure a positive result using our experience and quickly obtained an acceptance of blame and settled the claim on a 100% basis.”

Slip in Shopping Centre • Surrey

“Other solicitors didn’t want to know”
Settled.Ms X ZhaoRead full story →
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“We took her case on after other Solicitors didn’t want to know and successfully settled it. Ms Zhao said ‘It was very good dealing with David (Healey), he was very approachable.'”

Security Pin Injury • London

“Numerous solicitors refused — too difficult”
£3,950Mr B ColeyRead full story →
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“Numerous Solicitors refused to take his case on as they believed it was too difficult and the Bar was bound to have a system of inspection for the toilets. We spoke to him, saw the strengths in his case and agreed to act on his behalf. We contacted the Bar and convinced them to accept blame for the accident which resulted in Mr Coley being compensated.”

Slip in Bar Toilet • West Midlands

“Solicitors refused to take his case”
£7,500Mr J OlnerRead full story →
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“A number of Solicitors refused to take his case on. We spoke to him, quickly realised that he had good prospects of success and took his case on. We persuaded his Employer to accept the entire blame for the accident and his claim was settled very quickly.”

Needlestick Injury • Nottingham

“Declined — 3-year time limit looming”
Won.Mr S WoolfeRead full story →
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“We agreed to accept Mr Woolfe’s accident at work claim even though other solicitors had declined to act in view of the impending 3 year limitation period. We knew we could sort everything quickly and win the claim. He said: ‘The service provided by Carter and Carter was a pleasant, low stress and efficient service. Should anyone I know require services such as this company offers, please be assured that my recommendation for Carter and Carter is of the highest order.'”

Workplace Accident • Wolverhampton

“Her solicitors dumped her”
£3,960Mrs B ManeckiRead full story →
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“Solicitors took her case on but when the Store refused to accept they were to blame her Solicitors dumped her. We were contacted by her to review the papers and after highlighting a number of strengths agreed to take her case on. We contacted the Store to advise them of our involvement, made a variety of points and convinced them to accept the blame which meant Mrs Manecki was compensated. She said ‘I was informed at every stage by a very competent David Healey and am absolutely delighted with the result.'”

Slip in Store • Lancashire

“Another solicitor said I had no case”
Won.Mr FarringtonRead full story →
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“My case was taken on even though another solicitor said I had no case, and thanks to Carter & Carter I did win compensation.”

Personal Injury • North West

“No chance of claiming anything”
£2,500Mr Mauricio RiosRead full story →
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“Another solicitor said ‘there is no chance of claiming anything’. I lost my hope. But Carter & Carter contacted me and thanks to them I received £2,500.”

Personal Injury • Newtown, Wales

“Case looked weak”
Very favourable resultMr Errol SmithRead full story →
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“Despite other solicitors thinking the case looked weak, Carter & Carter took it on and achieved a very favourable result.”

Personal Injury • North West

“Other solicitors were reluctant”
Compensation receivedMiss Catherine LeeRead full story →
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“Other solicitors were reluctant to take her case. Carter & Carter saw the potential and secured compensation. Miss Lee was so grateful she offered to speak to prospective clients about her experience.”

Personal Injury • Yorkshire

“Did not receive help from all companies”
Fair compensationMs Wendy ScallyRead full story →
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“After not receiving help from other companies, Carter & Carter took on her case and secured fair compensation.”

Personal Injury • South East

“Turned down — thought it wouldn’t succeed”
Won.Peter HicksRead full story →
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“I was turned down by another solicitor who thought the claim would not be successful. Carter & Carter took it on and won.”

Personal Injury • South East

“TV companies dissed me. Local solicitor said no”
Fair result. Closure.Liz MillsRead full story →
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“I came across Chris and his team a while after I had given up. TV companies dissed me!! Local solicitor on a free 1/2 hour put her nose in the air and said I was totally wrong. No claim seen. Then a while later I had a call from Chris. HE LISTENED TO MY TALE OF WOE. I sent him the paper work which was not all that good. The company we were dealing with were notoriously difficult to crack. Chris did that slowly but patiently peeling away the problems and protested AND GOT TO END. A fair claim. As a 71 year old that meant closure. A great relief I was able to have a few treats. BUT MOSTLY I FELT IT WAS A FAIR DEAL WHICH HAD REQUIRED DEDICATION. I WAS IMMENSELY PLEASED WITH CHRIS and ALL THE STAFF I SPOKE WITH.”

★★★★★ Google Review • 2015

“Told I had no chance”
Settled in fullBillybob And MeRead full story →
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“After being told I had no chance of my claim being successful by another firm of solicitors. I got in touch with Carter and Carter and had David Healey put in charge of my case. A year later my claim was settled in full. David Healey was in constant contact during the claim and can recommend him 100%. Excellent service and many thanks.”

★★★★★ Google Review • 2017

“Larger firm dumped my claim after 18 months”
Won.Darren LippettRead full story →
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“Highly recommended! I contacted Carter & Carter Solicitors when one of the larger Injury claim solicitors dumped my claim after sitting on it for 18 months. After going through my claim with one of their Solicitors, David Healey, the firm was more than happy to fight my corner against a very large entertainment & leisure company. David accomplished more in the first month than the previous solicitor company had in the previous 18 months and has now won a settlement to my claim which I am very pleased with. I only wish I had contacted Carter & Carter in the first instance instead of wasting 18 months.”

★★★★★ Google Review • 2023

“Already turned away by another firm”
Justice.Bridie TaylorRead full story →
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“Firstly I write this review with great confidence and cannot recommend this company enough. Christopher Carter dealt with my claim, after I had already been turned away by another firm. I’m so glad he did, and I’m so grateful for all the hard work he did on my behalf to get me justice for a very stressful ordeal. He was so understanding of my situation, and was always very reassuring. Any time I had any questions he responded very quickly, he always kept me up to date with the progress of my case and most importantly was easy to contact. I cannot thank him enough. Very professional, highly recommend to everyone. Thank you Chris!”

★★★★★ Google Review • 2023

“Dumped by previous firm — too complicated”
Settled.Rachel DaisyRead full story →
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“I would not hesitate to recommend this firm and would use them again if I ever find myself needing a personal injury solicitor in the future. David Healey handled my claim and took the case on after I’d been dumped by a previous firm who felt my case was too complicated (or perhaps would be too much work for them) to continue with after months of messing me around. I couldn’t believe the difference in service between the two firms. From the very first call with David I knew I was talking to someone who knew what he was doing. He was straight talking, never using any jargon/legal terms I didn’t understand and most importantly has achieved what the other solicitor could not in settling my case for an amount I am happy with. David is an excellent communicator and always kept me updated and informed. He is experienced in handling less than straightforward cases so if you’ve been let down by another solicitor it is definitely worth giving him a call. I almost gave up with mine and I’m so glad I picked up the phone for a second opinion. It is evident that David is passionate about what he does and is definitely in the right job! I can’t thank him enough.”

★★★★★ Google Review • 2023

“Other solicitors refused, gave lame excuses”
First place to accept.Sara UddinRead full story →
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“A great experience with C&C, Dave was efficient, very clear and communicative, updated me in a timely manner and handled things with care. I really appreciate the support given during my case and would highly recommend them. I had come across other solicitors claiming to be able to help those with allergic reaction cases but once contacted they refused and gave lame excuses. This was the first place to accept the case and gave me confidence in the process. Thank you for your help!”

★★★★★ Google Review • Allergy Claim

“Other solicitors said no to my nut allergy claim”
Took it on straight awayBianca ScottRead full story →
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“Carter & Carter solicitors were fantastic from the get go. Taking my nut allergy claim on straight away when other solicitors said that the case wasn’t worthy enough. I found them professional at all times and very forthcoming. I was always kept up to date with any further developments with the case either through text or email. I was delighted with the outcome and I couldn’t recommend them enough!”

★★★★★ Google Review • Nut Allergy Claim

“Other solicitors turned my case down”
Dave took it up.JulieRead full story →
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“While other Solicitors turned my case down, Dave Healey from Carter and Carter took up my claim, was so friendly and helpful, persevered and won my case. I’m overjoyed with the result and thankful. Highly recommended by me 100%.”

★★★★★ Google Review

“The other part rejected all claims”
Got a deal at the endIliyana EnchevaRead full story →
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“The company helped me with my claim regarding my son’s injury. Dave was my support throughout the claim and it was not an easy one! The other part rejected all the claims but we got a deal at the end, thanks to the Carter & Carter Solicitors, and especially to Dave. Thank you, for all the support! Great communication and easy process of dealing with official documents. David was explaining everything with patience. I highly recommend the Carter & Carter Solicitors!”

★★★★★ Google Review • 2024

“Four other solicitors turned me away”
Dave listened. Won.Jasmine Richards MarshRead full story →
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“I can’t thank this firm enough for their support, especially Dave who handled my case with care and professionalism. After being served prawns at a restaurant despite clearly stating my allergy, I suffered a reaction leading to use of my epi pen. I reached out to four other solicitors, but all turned me away because my injuries didn’t last more than four weeks. I had almost given up hope—until I spoke to Dave. From our first conversation, he listened, understood how serious the incident was, and assured me I had a valid claim. He guided me through the process every step of the way and secured a fair settlement with the restaurant. I’m incredibly grateful for the dedication and respect I was shown. If you’re feeling dismissed or unsure, I strongly recommend giving them a call!”

★★★★★ Google Review • Shellfish Allergy • 2024


































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