Emma T ⭐⭐⭐⭐⭐
★★★★★
Emma T
Google Review · 2024
“
I was incredibly nervous to make a claim as it was not something I have done before and wasn’t sure what to expect.
However, even after my initial first call with Chris Carter I knew I was in safe hands.
It was a very stressful and difficult time, having been quite badly burnt due to negligence from a laser hair removal procedure. Chris was very transparent and honest with the information and guidance he gave throughout the entire process and made sure to explain anything I wasn’t sure about.
I was kept up to date throughout the process and always received swift replies to emails and phone calls.
“Chris managed to retrieve compensation higher than the expected guidelines and also took care of getting my refund for the treatment, which the laser clinic would not refund me despite accepting fault.”
Professional, honest and an all round excellent service, I will definitely be recommending Chris and the Carter & Carter team to friends and family.
Thank you Chris!
✓ Verified Google Review
Nervous about making your first claim?
Emma had never done this before either. One call with Chris changed everything.