Mr Mark Paul Dale from Newcastle Upon Tyne

Mr Dale suffered a nasty head injury when he was at college. There was a fault with a fire door which caused it to jam shut  unexpectedly. The defendant’s insurers robustly denied liability and dug their heels in. However they eventually agreed to deal with the claim once they realised we would  go all the way to trial for our client if necessary. Mr Dale told us: “Brilliant service and fought hard to get a great outcome, many thanks!”