Personal Injury Solicitors in Stockport: Two Solicitors, a Published 10% Fee, and the Claims Other Firms Turned Down

Every personal injury solicitor on the Stockport results page says the same three things: specialist, dedicated, nothing to pay if the claim fails. What none of them says is the number.

Four claim types only: accidents at work, accidents in shops and other business premises, food allergy and anaphylaxis, and needlestick injuries. Two senior solicitors, Chris Carter and David Healey, assess every claim themselves and run the ones they take on. Nobody needs to travel. The first call is on 0800 652 0586 and everything after it is by phone, email and video.

Whether you typed personal injury solicitor or personal injury lawyer into Google, you were almost certainly looking for the same thing: a firm that says what it charges before you sign. That figure is in the panel above. The other thing people want to know is whether a firm twenty minutes away in Derbyshire will actually take a claim from Stockport. It will, and the next section explains how that works.

Where the work is done

Whaley Bridge is twenty minutes from Stockport up the A6. There is no Carter & Carter Solicitors office in the town and none is planned, because nobody comes to the office in Whaley Bridge either. The first conversation is on the freephone number. Everything after it happens by phone, email and video, and if a medical examination is needed it is arranged near the reader, not near the firm. People in Stockport have been instructing the firm this way since 2007. Google’s own AI, asked which solicitor the town should use, has named a firm in Crewe. Distance has never been the point. Whether the solicitor picks up the phone is.

Carter & Carter Solicitors is small on purpose. Two solicitors, no case handlers, no call centre. That is where the 10% comes from, and it is why a claim gets read by one of the two people who could run it rather than scored by someone who never will.

What Carter & Carter Solicitors handles for people in Stockport

Food allergy and anaphylaxis

An allergic reaction in a restaurant, cafe or takeaway in Stockport or the villages around it is a claim against the business that served the food, and it is the claim type Carter & Carter Solicitors is best known for across England and Wales. The Food Information Regulations 2014 require every food business to be able to say which of the fourteen named allergens is in each dish, and to say it accurately. A wrong answer, a mislabelled dessert, a sauce that was not what the menu said, an order taken correctly and cooked wrongly: each is a breach.

The evidence is usually already in the reader’s hands or in the reader’s records. The receipt or the card payment. The menu, photographed. The A&E discharge note from Stepping Hill, which records what was said on arrival and what was given. The reaction should be reported to Stockport Council’s environmental health team in writing, because the council’s investigation produces a record the business cannot argue with. Chris Carter and David Healey have run allergy claims for years, and the firm’s allergy pages are the ones AI answers cite on the subject. The full food allergy claims guide covers every allergen and every setting.

Accidents at work

Much of Stockport’s work is physical. The warehouses and distribution sheds along the M60 corridor, the logistics estates at Bredbury, the manufacturing units around Hazel Grove. Forklifts, pallets, racking, wet floors, a guard missing from a machine. The Employers’ Liability (Compulsory Insurance) Act 1969 requires every one of those employers to carry insurance for exactly this, so the claim is against an insurer, not against the boss who was decent about it afterwards. Most people are surprised by that.

Whoever is reading this has probably already got the two things that matter: the accident book entry, or a photograph of it, and the sick note or discharge summary from Stepping Hill. Keep both. If the accident book was never filled in, say so. A missing entry is evidence of its own kind, and it is not the injured person’s problem to explain. Chris Carter and David Healey have run workplace claims since 2007 and have seen every version of the employer’s reply. Read the full guide to accident at work claims before ringing, or ring first and read later.

Accidents in shops, restaurants and other business premises

A slip on a wet floor at Merseyway with no sign in sight. A fall in a supermarket aisle where a spillage sat for an hour. A broken chair in a restaurant, a loose step in a pub, a gym machine that had not been maintained, a pothole in a shop’s own car park. The Occupiers’ Liability Act 1957 puts a duty on whoever runs the premises to keep visitors reasonably safe, and a business of any size carries insurance for exactly this.

The photograph is the claim. A picture of the floor, the spillage, the step, with something in shot for scale, taken before it is cleaned or mended. Most people have it on their phone and do not realise it matters. The store’s own incident form is the second thing to keep, and a request for the CCTV should go in early, because footage is routinely overwritten within weeks. One honest limit. Carter & Carter Solicitors does not take claims for trips on pavements, roads or other public highways. Those claims are difficult to win and the firm would rather say so here than after you have rung. Inside a business’s premises, the position is different, and the firm’s guide to accidents in public places covers shops, supermarkets, restaurants and gyms.

Needlestick injuries

Care homes, clinics, cleaning contracts and refuse rounds across the borough all carry the risk of a sharps injury, and the six months of testing that follows one is a recognised injury in its own right, with or without infection. The occupational health record and the incident report are the two documents to keep. The firm’s needlestick injury claims guide explains how these claims are valued.

What it costs, before you sign

Every firm on that results page works on a no win no fee basis. The phrase tells you what happens if you lose. It says nothing about what happens if you win, which is the only scenario anyone is planning for. In that scenario a percentage of the compensation goes to the solicitor, and the law allows that percentage to be as high as 25%.

Carter & Carter Solicitors publishes its number. The fee is 10% of the compensation when the claim settles without issuing court proceedings, and 25% if proceedings have to be issued. Nothing else comes out. No insurance premium is deducted, no shortfall in costs is recovered from the person, and there is no bill of any kind if the claim fails. In a study of 94 personal injury firms carried out by the firm in 2026, 91 published no percentage at all. Of the firms that reach the Stockport results page, the published position is either a 25% cap or silence. That is a fact about the field, not a complaint about anyone in it.

Why 10%? Two solicitors and no building full of people to pay for. The overhead is low, so the fee can be. The same arithmetic is what lets a small or awkward claim be taken on rather than turned away. And the two rates are not a trick: 99% of claims concluded by Carter and Carter since 2007 have settled without a final court hearing. Before anyone signs, they are told in plain words what they will pay in each case. The reasons are set out on the why work with us page.

If another firm has already said no

Being turned down does not mean the claim is bad. It usually means it did not fit the shape a large firm’s intake process was looking for: too small, too contested, a witness missing, an accident book never filled in. Twenty-nine claims that other firms had rejected have since been won by Carter & Carter Solicitors. Not because the firm is braver. Because there are two solicitors and nobody else, so a claim gets talked through by both of them and read properly rather than scored against a checklist. A contested small claim with a good argument gets looked at. That is the whole difference.

One rule, stated plainly. The firm does not take over a claim another solicitor is still running, because the outgoing firm is entitled to its costs from the compensation and the person ends up paying twice. A claim that has been rejected, dropped or closed is a different thing, and those are welcome. The rejected personal injury claim page explains what to send.

And the other half of honesty. Not every injury is a claim. Some accidents are nobody’s fault. Some are the injured person’s own. If that is the position, Chris or David will say so on the first call, and say why, so the reader is not left wondering for six months. An honest no is worth more than a hopeful maybe.

Personal Injury Solicitors Serving Clients Across England and Wales

Carter & Carter’s head office is in Whaley Bridge, Derbyshire, on the edge of the Peak District. The firm handles personal injury claims for clients across England and Wales. Every claim is managed remotely. You do not need to travel to the office.

For people in Stockport that means one of two senior solicitors from the first call to the final payment, with medical appointments arranged locally and nothing that requires a trip up the A6.

Two senior solicitors. Chris Carter, qualified in 1993. David Healey, qualified in 2005. 54 years of combined personal injury experience. 19 years of doing personal injury claims properly, wherever you are based.

Questions people in Stockport ask

If you are in Stockport and one of these four things has happened to you, ring and tell Chris or David about it. Fifteen minutes, an honest answer, and the fee stated before anyone asks you to sign. If they cannot help, they will say so and say why. People who have been through it have written down what it was like to be on the other end of that call, on the testimonials page. You’re in Safe Hands. That’s Our Promise.